CMA/RMA Referral Clerk

ETSU Physicians & Associates is currently seeking a qualified CMA/RMA Referral Clerk to join our growing Healthcare team! We have an open position in Internal Medicine, JC. ETSU Physicians & Associates is a multi-specialty practice group located in Northeast Tennessee, and is affiliated with ETSUHealth, Quillen College of Medicine, East Tennessee State University. ETSU Physicians & Associates offers a competitive compensation package with salary based on education and experience. Our comprehensive benefits package includes: health, dental, vision, disability and life insurance. 18 days paid personal time off, 10.5 paid holidays annually, and, a paid retirement plan with an employer matching program.

SUMMARY: Under general supervision, the CMA/RMA Referral Clerk is responsible for coordinating the care and treatment of patients through the process of scheduling referrals & pre-certifications

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Obtain insurance referrals for patient care
• Schedule patients for hospital surgeries and diagnostic procedures
• Give instructions and/or explanations to patients as directed by healthcare provider
• Verify insurance coverage and referral needs
• Schedule patients for hospital surgeries, admissions, and diagnostic procedures, obtaining pre-certification, prior authorization, and/or referral if necessary.
• Obtain and submit necessary information, files, and reports to appropriate personnel
• Referral follow up, make sure provider receives records from specialists.
• Receive and prepare patients for examination, obtaining blood pressure, pulse rate, temperature, and weight.
• Able to perform nursing duties, if needed, to maintain the flow of the clinic.
• Obtain authorizations for medications.

EDUCATION AND/OR EXPERIENCE:

Graduation from a standard high school or GED. Diploma or equivalent from a one year college or technical school and currently certified as a CMA or RMA. Two or three years’ related experience and/or training in a medical office with a background knowledge of insurance; or equivalent combination of education and experience.

• Applicants should apply online at https://etsuhealth.org/employment
• EOE/AA/M/F/Disability Vet ETSU Physicians participates in E-verify

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Medical Specialty:

• Internal Medicine

Schedule:

• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Medical Office: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Medical Assistant Certification (Preferred)

Work Location: In person