Admissions Coordinator

Position Overview:

We are seeking a compassionate and highly organized Admissions Coordinator / Social Services Director to join our skilled nursing facility team. This dual-role position is responsible for coordinating all aspects of the admissions process while supporting the emotional and social needs of our residents and families. The ideal candidate will have a heart for the elderly, excellent communication skills, and a collaborative spirit that thrives in a team-oriented environment.

Key Responsibilities:

Admissions Coordination:

• Serve as the primary point of contact for hospital case managers, physicians, families, and insurance providers to coordinate admissions for both skilled therapy patients and long-term care residents.

• Facilitate smooth transitions from hospital to facility by gathering all necessary medical and financial documentation.

• Clearly explain Medicare co-pays, patient liabilities, and Medicaid eligibility requirements to residents and their families.

• Assist with and monitor the Medicaid Pending process, ensuring families are informed and supported throughout.

• Provide thoughtful, informative tours to prospective residents and their families.

Social Services Responsibilities:

• Serve as a supportive resource for both new and current residents and their families.

• Advocate for residents’ emotional, social, and psychological well-being.

• Assist with care plan meetings and ensure resident rights and dignity are maintained.

• Work closely with interdisciplinary team members to resolve concerns and maintain high-quality resident care.

Qualifications:

• Prior experience in admissions, case management, or social services in a healthcare or long-term care setting preferred.

• Strong knowledge of Medicaid eligibility and Medicare billing, including co-pays and patient liabilities.

• Exceptional communication and interpersonal skills, with the ability to explain complex financial and healthcare concepts with clarity and compassion.

• Ability to work collaboratively with team members across departments.

• Warm, welcoming personality with a deep respect for the elderly and their families.

Preferred Skills:

• Familiarity with EPIC Care Link and PointClickCare

• Bilingual a plus

• Degree in Social Work, Human Services, or related field preferred but not required

Why Join Us?

• Make a meaningful impact in the lives of seniors and their families

• Work in a supportive and compassionate environment

• Competitive salary and benefits package

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 40 – 48 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Evenings as needed
• Monday to Friday

Work Location: In person

Salary : $20 - $30