What are the responsibilities and job description for the Front Desk Clerk position at Eureka Resort?
Become an Employee-Owner!
Eureka is Nevada's first 100% employee-owned casino resort. Being an Employee Ownership Stock Plan, or ESOP, our employee owners are held to a high standard of behavior and results.
Eureka has been ranked number 35 on Fortune Magazine's list of Best Medium Workplaces and for the third consecutive year, Eureka has been named a Great Place to Work-Certified™ company.
SUMMARY :
The Front Desk Clerk assists guests by registering them into the hotel and settling their account upon check out.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Interact positively and effectively with co-workers
- Acknowledge and greet customers who approach the front desk or hotel lobby
- Gives clear directions to guests
- Complete required paperwork for various front desk transactions and input information in the computer
- Process cash transactions and input information in the computer
- Process credit card transactions
- Check guests in and out of hotel
- Follow departmental policies and procedures
- Conduct telephone transactions
- Record and input wake-up call requests
- All other duties as assigned
