What are the responsibilities and job description for the Host/Hostess Cashier GMG position at Eureka & The Brook?
Become an Employee-Owner!
Eureka is Nevada's first 100% employee-owned casino resort. Being an Employee Ownership Stock Plan, or ESOP, our employee owners are held to a high standard of behavior and results.
Eureka has been ranked number 35 on Fortune Magazine's list of Best Medium Workplaces and for the third consecutive year, Eureka has been named a Great Place to Work-Certified™ company.
SUMMARY:
The Host Cashier is responsible for creating a fun and professional environment while providing prompt and accurate seating and cashiering service to ensure an excellent dining experience for all our Guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Depending on experience, some of the essential duties, responsibilities, points of service and SOPs (Standard Operating Procedures) outlined below may be taught and demonstrated during the Host / Cashier training process.
• Reports directly to the Restaurant Supervisor or Manager.
• Greet the Guest in a friendly, courteous, and professional manner and welcome them to the restaurant.
• Requires dependable, punctual attendance and be willing to work flexible hours as needed.
• Interact positively and effectively with co-workers and guests.
• Control restaurant occupancy flow.
• Assign tables; seat guests, distribute menus to guests.
• Provides prompt, courteous and efficient service to all guests.
• Demonstrate exceptional guest service.
• Make menu recommendations and answer all related inquiries as needed.
• Accurately process in the POS (Point of Sale) the closing of the guest checks via cash, credit card, and casino comps. / points.
• Answer Host area phone and callers inquiries.
• Offer a friendly and professional goodbye to the Guest and invite them to return to the restaurant.
• Complete all Host / Cashier side-work as described during the Training process.
• Keep work area clean and organized, in compliance with SNHD (Southern Nevada Health District) OSHA (Occupational Safety & Health Administration) regulations and F&B Departmental SOPs.
• All other duties as assigned
Salary : $14