Floor Manager

Floor Manager at Eureka!

At Eureka! we make people feel good and feel alive through our shared values of Energy, Discovery, Community. Eureka! is an expression of delight in finding, discovering, or solving something and this exclamation of joy starts with you. If this sounds like you, keep reading!

Purpose of the Position Floor Managers provide crucial leadership and guidance to the organization's front-of-house operations. Floor Managers are responsible for ensuring exceptional service, maintaining operational efficiency, and fostering a positive and productive work environment. They uphold Eureka!'s values and standards, driving growth and development for team members.

Essential Job Functions

• Live our values of Energy, Discovery, Community at all times
• Passion for the brand
• Entrepreneurial spirit
• Project management competency and confidence
• Growth mindset (i.e., a “can-do” attitude)
• Effective teamwork skills
• Strong communication skills (verbal, non-verbal, and electronic)
• Genuinely friendly interpersonal skills
• Strong analytical skills
• Inspiring personality

Position Requirements

• Human Resources: Recruit, train, coach, counsel, and discipline employees; communicate job expectations; monitor, appraise, and review job contributions; enforce policies and procedures. Cultivates a work environment that promotes growth and development.
• Strategic Restaurant Operations: Contribute accurate information and thoughtful recommendations to the company's strategic plan through daily dialogue and at formal reviews with colleagues and superiors; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends; determine system improvements; implement change.
• Financial Operations: Achieve restaurant financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Cost Control: Review portion control and quantities of food preparation; minimize food, paper (non-food goods) and labor waste; execute accurate inventories on a regular basis.
• Litigation Control: Avoid legal challenges by conforming to Alcoholic Beverage Commission (ABC) regulations; federal, state, county, and city codes, laws and regulations; and landlord lease requirements.
• Safety/Sanitary Standards: Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; comply with all safety/sanitary legal regulations; develop and implement disaster plans; maintain security and sprinkler systems; maintain parking lot, walkways, and exits.
• Ambiance Control: Maintain restaurant ambiance by controlling restaurant lights, light dimmers, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service.
• Continuing Education: Update job knowledge by participating in educational opportunities, reading professional publications, maintaining professional networks, and participating in professional organizations.

Requirements Include

• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Superior EcoSure inspection scores consistently.

Physical Demands and Work Environment Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies, and repetitive hand and wrist motion; working with and around hot, cold, and hazardous equipment in a fast-paced and congested environment that will occasionally be loud, hot, and/or physically demanding.

Position Requirements:

Human Resources:

• Recruit, train, coach, counsel, and discipline employees
• Communicate job expectations and monitor performance
• Enforce policies and procedures while promoting a growth-oriented work environment

Strategic Restaurant Operations:

• Contribute to the company's strategic plan through daily discussions and formal reviews
• Prepare action plans, implement standards, and resolve issues
• Complete audits, identify trends, and suggest system improvements

Financial Operations:

• Achieve financial goals by forecasting needs, preparing budgets, and analyzing variances

Cost Control:

• Oversee portion control, minimize waste, and maintain accurate inventories

Litigation Control:

• Ensure compliance with regulations and legal requirements

Safety/Sanitary Standards:

• Maintain a safe and healthy environment by enforcing sanitation procedures and legal regulations

Ambiance Control:

• Manage the restaurant's ambiance, including lighting, music, and overall presentation

Continuing Education:

• Stay updated with industry knowledge and participate in professional development opportunities

Requirements:

• Excellent verbal and written communication skills
• Strong interpersonal and conflict resolution abilities
• Exceptional organizational skills and attention to detail
• Proven leadership and supervisory experience
• Consistently high EcoSure inspection scores

Position Duties:

Daily:

• Complete opening and closing checklists
• Maintain a daily “Taste-Plate” log
• Verify time and temperature logs
• Support line operations and prep lists
• Review labor, invoices, and credits
• Execute RAFTT and complete 7/28 tasks

Weekly/Monthly:

• Place food, chemical, and paper goods orders
• Oversee building maintenance

Equipment Used:

• ALOHA POS System
• Various kitchen and restaurant equipment, including ovens, grills, fryers, and more
• Computers and software such as CTUIT, ADP, Compeat, Excel, Word, Gmail
• POS systems, coffee/tea machines, and other food prep tools

Physical Demands and Work Environment:

• Prolonged standing, bending, and lifting
• Working in a fast-paced environment with hot, cold, and hazardous equipment
• Occasional loud, hot, and physically demanding conditions