What are the responsibilities and job description for the Automotive Service Advisor position at Euro Speedwagon?
Job Summary
We are seeking a knowledgeable and customer-oriented Automotive Service Advisor to join our team. In this role, you will serve as the primary point of contact for customers seeking automotive services. Your expertise in vehicle maintenance and repair will help guide customers through their service needs while ensuring a seamless and positive experience. You will work closely with service technicians to communicate customer concerns and provide accurate estimates for repairs.
Duties
- Greet customers warmly and assess their automotive service needs.
- Provide detailed explanations of services, including brake repair, shocks and struts, and engine repair.
- Collaborate with service technicians to ensure accurate diagnosis of vehicle issues.
- Prepare and present service estimates to customers, addressing any questions or concerns.
- Schedule appointments and manage the workflow of the service department.
- Follow up with customers regarding completed services and ensure satisfaction.
- Keep accurate records of customer interactions and service history.
Skills
- Strong understanding of vehicle maintenance and automotive repair processes.
- Excellent customer service skills with the ability to communicate effectively with clients.
- Familiarity with automotive terminology, including but not limited to shocks struts, brake repair, and engine repair.
- Ability to work collaboratively with mechanics and service technicians in a fast-paced environment.
- Detail-oriented with strong organizational skills to manage multiple tasks efficiently.
- Previous experience in automotive sales or as a service technician is a plus.
- A passion for automobiles and a commitment to providing exceptional customer experiences.
Join our dedicated team where your expertise will make a difference in our customers' lives!
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
Shift:
- 8 hour shift
- No nights
Work Days:
- Monday to Friday
- No weekends
Experience:
- Automotive Service Advising: 5 years (Preferred)
Ability to Commute:
- Cumming, GA 30040 (Required)
Work Location: In person
Salary : $20 - $30