What are the responsibilities and job description for the Operations Support Specialist position at Eurofins BioPharma Product Testing North America?
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2024, Eurofins generated total revenues of EUR € 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.
- General administrative support for operations such as contacting vendors and contractors, maintaining contact lists, mailings/postage (FedEx, UPS), general supply support (lab coats, supply orders, etc.), reception, visitor management, on-boarding for new employees
- Work hand in hand with business development staff and other administrators to establish schedules and coverage for all essential activities
- Set-up and maintain electronic files and folders; electronic management of sample life cycles through LIMS
- Various administrative duties for company operations throughout North America
- Place and receive orders, log reagents into LIMS Responsible for data scanning and filing/retrieval, archiving and yearly on-site archival preparation
- Compile Data Packages through LIMS
- Complete training administration functions as requested
- Conducts all activities in a safe and efficient manner
- Performs other duties as assigned
- Organize projects and schedule with attention to detail;
- Take initiative in gathering technical information and completing tasks;
- Handle demanding clients; exercise good judgment in handling complaints;
- Represent company in a professional manner;
- Associates degree or higher in a science or business curriculum or a minimum two years in an administrative role; solid computer skills
- Excellent oral and written communication skills (including ability to ask appropriate question to attain necessary information to keep projects moving forward);
- Attention to detail in writing, proofreading, and communications; Dedication to quality processes; demonstrate excellent customer service practices;
Position is full-time, first shift, Monday - Friday, 8:00am - 5:00pm.
Candidates currently living within a commutable distance of Portage, MI are encouraged to apply.
- Excellent full time benefits including comprehensive medical coverage, dental, and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
Eurofins USA BioPharma Services is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
