Group Leader - Document Management

Job Description

• Applies GMP / GLP in all areas of responsibility, as appropriate
• Applies the highest quality standard in all areas of responsibility
• Demonstrates and promotes the company vision
• Demonstrates strong client service skills, teamwork, and collaboration
• Proactively plans and multitasks to maximize productivity
• Meets all quality and productivity metrics and demonstrates strong teamwork and collaboration
• Regular attendance and punctuality
• Ensure that the quality policy program is understood, implemented, and maintained at all levels of the organization; identify, prevent, or correct any departures from the quality system
• Perform work for both routine and non-routine work as specified by separate and applicable technical job description for individual
• Stay current on the latest technology required to perform departmental tasks, provide direction and leadership to the staff for these changes.
• Develop and implement operational improvements
• Supervise others in performing client’s service requirements
• Coach, train, and develop others within the group with respect to their personal development and effective implementation of operational improvements / Coach and develop individual and team to maximize performance
• Coordinate workflow and perform daily monitoring to meet TAT
• Conduct semiannual performance reviews, interview applicants, keep training records up to date for assigned employees, perform succession planning in preparation for growth
• Confront and address problems, concerns, and performance issues
• Monitor and approve employees’ time worked through time-entry system
• Support and promote company policies and procedures
• Expand self-awareness and develop leadership skills as defined; attend applicable leadership training based on identified needs
• Perform and / or assign other duties as requested to ensure smooth operation of department
• Perform all functions in support of and in compliance with all state and federal employment regulations
• Communicates effectively with client staff members
• Conducts all activities in a safe and efficient manner

Qualifications

High school diploma or equivalent

Proficient in Microsoft Word

Able to work within multiple software programs

Prior leadership experience preferred / At least five years related work experience; management courses; knowledge or experience in the use of different computer software packages preferred

Additional preferred Soft Skills

Additional Information

Eurofins is a M / F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.