Job Description
- Basic Function and Scope of Responsibility :
The Network Engineer is primarily responsible for engineering, configuration, installation, maintenance, and upgrade of networks, routers, switches, firewalls, remote access systems, and network management systems. This role requires a strong understanding of network protocols, hardware, and software, as well as excellent problem-solving skills.
Essential Job Duties :Level I - Minimum
Assist in research, evaluation, and recommendation of networking hardware such as routers, switches, firewalls, remote access systems, and network management systems.Assist in designing, configuring, or upgrading local and wide area networks (LAN / WAN / WLAN).Assist in identifying, diagnosing, and resolving connection, reliability, or performance issues.Keep the workroom neat, organized, and secure.Work under close to moderate supervision with limited latitude for independent judgment.Consult with senior peers on non-complex projects to learn through experience.Apply basic application management and administration skills with a moderate level of proficiency.Represent the department and the organization favorably and in accordance with established Company standards and associate attributes.Work within defined ITIL processes such as change and incident management.Other duties as assigned by management.Level II – Fully meets the responsibilities of Level I plus the following :
Research, evaluate, and recommend networking hardware and software such as routers, switches, firewalls, remote access systems, and network management systems.Design, configure, or upgrade local / wide area networks (LAN / WAN / WLAN).Identify, diagnose, and resolve connection, reliability, or performance issues with little guidance from senior members of the team.Work within and assist with management of defined IT processes and procedures.Work with little to no supervision with latitude for independent judgment.Consult with senior peers on medium to complex projects.Assist in overseeing the primary activities of individual contributors (see above) to ensure completion of tasks and attainment of departmental goals.Senior – Fully meets the responsibilities of Level II plus the following :
Work with little to no supervision with extreme latitude for independent judgmentProficient in all levels and phases of network supportPartner with key vendors to manage and maintain currency of technology and firmware.Serve as escalation point for issues beyond more junior team members authority; resolve conflicts involving scheduling, resources, or technical issuesMay be responsible for helping to plan annual budget for department's personnel, capital, and / or operation expensesQualifications : Qualifications
Essential Knowledge, Skills, and Abilities :Level I - Minimum
Bachelor's degree in computer science, business or equivalent experience.Minimum of 1-3 years of experience with Cisco switches / routers, firewalls and related device support.Active Directory, DNS, and DHCP familiarityCritical thinking and problem-solving abilityAbility to multi-taskKnowledge of reference lab operations and processes a plus.Knowledge and management of System Development Lifecycle Methodologies a plus.Experience in maintaining technical documentation to ensure efficient planning and executionGoal-oriented, with excellent time management and organizational skillsExcellent interpersonal skills, with the ability to interact effectively and work efficiently with people at all levels in an organizationExcellent verbal & written communication skillsKeenly attentive to detailAbility to keep sensitive information confidentialHigh level of proficiency with PC-based software programs including MS Office suite, Visio, and project management tools.
Level II – Fully meets the qualifications of Level I plus the following :
Minimum of 3-7 years of experience with Cisco switches / routers, firewalls, and related device support.Minimum of 3-7 years of experience planning and implementing local & wide area networks (LAN / WAN / WLAN) Minimum of 3-7 years of experience planning and implementing layer 2 network design and protocols (STP, VLAN)Minimum of 3-7 years of experience planning and implementing enterprise networks with dynamic routing (OSPF, BGP)Experience using and applying System Development Lifecycle Methodologies.Previous experience in a reference lab or similar regulated / controlled environment.Experience using automation platform such as AnsibleSenior – Fully meets the qualifications of Level II plus the following :
7 years of experience with Cisco switches / routers, firewalls and related device support.7 years of experience designing, configuring, and upgrading local & wide area networks (LAN / WAN / WLAN).7 years of experience designing, configuring, and upgrading layer 2 network design and protocols (STP, VLAN)7 years of experience designing, configuring, and upgrading enterprise networks with dynamic routing (OSPF, BGP)Demonstrated positive experience with System Development Lifecycle MethodologiesDemonstrated experience in SD-WAN, NAC, segmentation & micro-segmentation technologies.Experience with network automation and testing platforms.Technical certification such as Cisco or cloud networking.Physical Requirements :Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead.Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting.Ability to continuously operate a personal computer for extended periods of time (4 or more hours).Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions.The essential physical and mental requirements described here are representative of those that must be met by an employee to perform the essential functions of the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Additional Information
Primary office will be Ascend in Sunnyvale, CA.
Schedule :
Monday-Friday 8 : 00am-5 : 00pmWhat we offer :
Excellent full time benefits including comprehensive medical coverage, dental, and vision optionsLife and disability insurance401(k) with company matchPaid vacation and holidaysEurofins USA Clinical Diagnostics is a M / F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
