Operations Support Specialist

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

Key Position Responsibilities and Essential Duties:

• Support preparation of information packages to support certification and audit reporting
• Engage with internal platforms to upload key documents and certificates
• Engaging with certification platforms to upload key documents and certificates
• Support communication of audit scheduling, execution and reporting
• Prepare analysis of audit results to support client program reporting
• Update and maintain client files to facilitate periodic client meetings and reporting
• Assist in updating and maintaining of auditor documents and profiles in both internal and external systems
• Data review, archiving of data
• Other duties as assigned

Knowledge Requirements/Basic Qualifications:

• MS Office – Experience and strong skills using Microsoft Office products such as Outlook, Sharepoint, Word, and advanced knowledge and experience using Excel
• Organization skills – exceptional attention to detail, excellent time management and ability to handle multiple tasks and prioritize effectively
• Customer service – Provide professional interactions with our customers and service providers

• HS Diploma required.
• Minimum 1 year of experience in operations support and/or customer management.
• Strong interpersonal skills that allow for moving comfortably in a business environment and to interface with all levels of customer and staff
• Strong Microsoft Office skills including the ability to develop solutions within these applications
• Ability to work independently and efficiently
• Excellent verbal and written communication skills
• Works well under pressure and handles adverse situations
• Problem solving ability
• Authorization to work in the United States indefinitely without restriction or sponsorship

Position is Full-Time, Monday-Friday, 8:00 a.m.-5:00 p.m., with additional hours, as needed.

What we Offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options

• Life and disability insurance

• 401(k) with company match

• Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.