What are the responsibilities and job description for the Operations Technician position at Eurofins USA Food Testing?
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
Job Description
Essential Duties and Responsibilities:
- Understand and follow Quality System documents relevant to responsibilities, e.g., Quality Manual, SOPs, and Methods.
- Acts as a resource for laboratory personnel for correct application and interpretation of internal quality documents relevant to their assigned tasks.
- Responsible for ensuring non-conformances and complaints are documented via the electronic tracking system and that timeliness requirements are met. Monitor nonconformances, root cause analysis, and complaint resolutions for trends.
- Learning and documenting key microbiology lab processes
- Analyzing operational and quality control data
- Using data visualization tools to identify trends and improve efficiency
- Supporting internal audits and regulatory compliance initiatives
- Assisting with the implementation of continuous improvement projects
- Adhere to all health, safety, and environmental regulations relative to assigned analytical work; maintain and assist others in maintaining a clean, safe work environment.
- Registration of incoming samples (as needed), maintaining a neat and accurate record system of work performed on a daily basis and as needed for quality control tests or regulatory purposes.
- Enter the sample data into Eurofins eLIMS system in a timely and accurate manner.
- Complete laboratory testing on all incoming samples in an accurate, efficient and timely manner; ensure sample turnaround time goals are met or exceeded.
- Identify process difficulties and report these together with proposed solutions to supervisor.
- Maintain a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workers.
- Maintain cooperative working relationships with all company employees. Communicate orally and in writing to co-workers.
- Promote the company image through the exercising of sound and ethical business practices as related to the public and our customers.
- Continually strive to improve the quality of work we provide to our clients through existing and new technologies
- Other duties as assigned.
Qualifications
Basic Minimum Qualifications:
- Bachelor's degree in Food Science or any related field required
- Experience with Power BI, Microsoft CRM and Tableau preferred
- Authorization to work in the United States indefinitely without restriction or sponsorship
Additional Information
Position is Full-Time, Monday-Friday, first shift, with additional hours, as needed. Candidates currently living within a commutable distance of Columbia, MO are encouraged to apply.
What we Offer:
Excellent full time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays
Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.