What are the responsibilities and job description for the Operations Support Specialist position at Eurofins?
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.
Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.
In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.
Food Chemistry Testing :
What we do…
Analytical testing of foods, supplements, ingredients, and packaging. Includes work on : accurate nutrition labels, creating safe products and supply chains, and assisting with compliance with FDA and international regulatory agencies.
Serves as a software specialist with a focus on communicating and managing the needs of IT projects before any software modifications are released into the production environment of EFCT laboratory software. Responsibility of the role is to aid in the development of the Labware LIMS application while coordinating IT project needs with any associated stakeholders.
Essential Duties and Responsibilities :
Perform administration and / or support for scientific or business software applications (e.g. Labware LIMS, SampleKinect, Chromeleon, EOL, Jira, etc.)
Communicate Business Technology project requirements, expectations and outcomes to team members and stakeholders.
Monitor progress and status of IT projects and, if necessary, develop actions to bring assigned tasks back on schedule for upcoming IT releases.
Troubleshoots Labware LIMS interfacing issues in relation to any connected instrument software.
Develop, modify or maintain laboratory analyses within the Labware LIMS system.
Performs simple to advanced programming including the testing, creation or modification of computer programs based on user and / or system design specifications.
Manages and maintains IT project timelines.
Prioritizes analysis configuration changes with Labware LIMS application as required by groups within EFCT.
Maintains ISO accreditation status within Labware LIMS system.
Maintains method references and other associated method details within Labware LIMS platform.
Acts as a Labware LIMS subject matter expert and any associated instrument software.
Responds to QA, client, and regulatory questions or requests.
Completes specific programming or application improvements projects as directed.
Review and update any associated documentation related to projects.
Manages alpha and validation test activities related to laboratory analyses and instrument interfaces with Labware LIMS.
Collects, sorts, and assembles data / information from established and non-established sources.
Works with Eurofins Information Technology staff to implement new computer, upgrade and troubleshoot computer systems used within EFCT.
Performs other related duties as assigned.
Completes specific programming or application improvements projects as directed.
Review and update any associated documentation related to projects.
Manages alpha and validation test activities related to laboratory analyses and instrument interfaces with Labware LIMS.
Collects, sorts, and assembles data / information from established and non-established sources.
Works with Eurofins Information Technology staff to implement new computer, upgrade and troubleshoot computer systems used within EFCT.
Performs other related duties as assigned.
Education / Experience
At least 3 years of related laboratory or computer programming / set-up experience.
1 year of experience with Labware LIMS application is desired.
Background in computer applications and regulations experience.
Familiarity with Databases (Oracle), SQL programming, and / or Windows-based data capture systems
Experience may be substituted for education.
What we Offer :
Excellent full time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays
Eurofins is a M / F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Eurofins is aM / F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
