What are the responsibilities and job description for the CARE COORDINATOR position at European Service at Home, Inc?
European Service LLC, is currently searching for a committed Case Coordinator - at our local Lombard office.
The ideal candidate will perform responsive and compassionate customer service to our Senior Clients and will be equipped to handle case management and direct supervision of Home Care Aides.
WAGE :
22 - 23ph Based on Experience
ESSENTIAL FUNCTIONS
As a Case Coordinator, you will :
Work in a team environment to assure the accomplishment of the office's workload and goals
Build and foster trusted, client-centered relationships to keep clients engaged in care services based on the Care Program
Serve as a resource for technical questions, applications, and problem-solving
Evaluate, Plan, Coordinate, and Manage Homecare Aides to ensure the client's and company's best interest
Maintain a good standing relationship with Community Care Unit
Ensure that client and employee records are complete and current
SKILLS :
Excellent reading and writing skills
Thoughtful people skills
Organizational and multitasking under tight deadlines
Basic computer and office experience
Ability to effectively delegate
QUALIFICATIONS :
Excellent communication in English
Second language is a plus
High School diploma
About European Service at Home, Inc. (ESAH) :
ESAH is an In-Home Service organization dedicated to fulfilling care needs so seniors can continue living at home. Our employees enjoy a work culture that promotes diversity and quality client service.
ESAH BENEFITS :
Paid training
Competitive pay
Health, Dental, Vision, and Life Insurance
Bereavement pay
Vacation Paid
Career growth
Bi-weekly direct deposits
Contact Now : call / text a recruiter at 847-327-0224
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