What are the responsibilities and job description for the STRATEGIC ACCOUNTS MANAGER position at EUTECTIC CORPORATION?
Who we are:
We are Pioneering Industrial Sustainability. Castolin Eutectic is a global provider of surface protection applications and solutions. Since 1906, we have brought innovative products and solutions to our customers, challenging ourselves to extend useful life, reduce maintenance costs, and increase industrial productivity while upholding our deep-rooted belief in sustainability.
We employ a diverse team worldwide in over 25 countries who represent our core values of customer orientation, integrity, respect, team spirit, and trust. Our employees are part of a global family who work together to provide the best solutions for our customers.
Opportunity!
We have a current opportunity for a Strategic Accounts Manager.
Position Overview:
The Strategic Accounts Manager is a key member of the Wear Services Business Unit at Castolin Eutectic, responsible for delivering comprehensive wear solutions to end users and OEMs within targeted strategic accounts. This role focuses on leveraging Castolin Eutectic’s advanced technology and service offerings to develop and expand the market for wear-resistant products and solutions, within strategic accounts.
- Market Development: Drive the growth of Castolin Eutectic’s wear services, including CDP wearplate, Castotube, LaserClad and other complementary products, by targeting key strategic accounts in the heavy industry, construction, and fabrication industries.
- Collaboration: Work closely with the Services Team to provide technical and application support,
- Customer Engagement: Build and maintain strong relationships with key accounts, including but not limited to end users in mining, cement, steel, pulp and paper and OEMs, to understand their needs and deliver tailored solutions.
- Business Development: Identify prospects and existing customers needs that fit the company’s services capabilities. Develop messaging for new customer acquisition and existing customer expansion.
- Maintain an Opportunity Pipeline: Within Dynamics CRM maintain an opportunity pipeline. The manager shall review the teams opportunity reports weekly and provide an opportunity report update to Management.
- Technical Support: Provide technical, design, and product support to customers, addressing wear-related queries and assisting with proposals and quotations.
- Cross-Regional Collaboration: Maintain contact and cooperation with other regions to share best practices and drive continuous improvement in technical and commercial approaches.
- Performance Accountability: Ensure the achievement of sales volumes, revenue targets, and enhanced gross profit margins for the Wear Services business.
Administration
- Support the development of a Sales Growth Strategic Plan to help advance the organization's vision, mission, and objectives to generate revenue revue and profitability.
- Responsible to identify and effectively communicate and support the resolution of critical business issues.
- Represent the company at marketing events, trade shows, conferences, and training workshops.
- Keep key documentation updated on CRM and deliver expense reports on a weekly basis.
- Other tasks as defined
What You'll Bring:
- 10-15 years of relevant industrial sales experience in the wear services business.
- Solid understanding of the wear management solutions offerings in a variety of heavy industries.
- Basic understanding of maintenance and repair welding.
- Possess a hunter mentality with cold-calling experience.
- Basic understanding of company key clients and their position in the industry
- Mechanical aptitude
- Proficiency with Microsoft Office Suite
- Consultative communication skills
- Self-motivated and self-directed individual
- Knowledge of basic print reading skills
- Well organized and detail-oriented and good with time management skills
PHYSICAL REQUIREMENTS:
- Ability to travel up to 60%
WORK ENVIRONMENT:
- Computer & Phone – home office
- Travel to customer sites
