Collections Specialist

Are you passionate about customer service and thrive in a role where you can make a meaningful impact? We're looking for a dedicated Collections Specialist (known internally as Collector) to join our team in Langhorne, PA. The Collector is responsible for managing assigned accounts and proactively contacting customers to collect payments, ensuring positive relationships while settling accounts.

Essential Job Duties

• Follow up with delinquent accounts, meticulously recording information in the recordkeeping system
• Contact customers with past-due invoices via phone or email, maintaining positive relationships throughout the process
• Respond promptly to incoming emails/calls regarding invoices/billing
• Provide chargeback notices to agents listed on the account
• Provide aging reports to customers or agents
• Handle collection letters

Required Qualifications

• High school diploma or equivalent
• Office experience
• Basic computer skills
• Proficient with operating Microsoft Outlook
• Customer service oriented
• Effective negotiation skills
• Basic math skills
• Excellent attention to detail
• Strong organizational and time management skills
• Ability to read, speak, write, and understand English in a professional manner

Preferred Qualifications

• Proficient with operating Microsoft Excel

Schedule - In Person, On Site

Monday - Friday, 8:00am - 5:00pm

What's in it for me?

• Medical, Dental, and Vision Insurance
• Company Paid Life Insurance and Accidental Death & Dismemberment (AD&D) Insurance
• Company Paid Short Term Disability Insurance
• Company Paid Long Term Disability Insurance
• Hospital Indemnity Insurance
• Long-Term Care Insurance Program
• Supplemental Term Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Employee Assistance Program
• Flexible Spending Account (FSA)
• Health Savings Account (HSA) with employer contributions
• 401K with up to 4% Employer Safe Harbor Matching
• Paid Vacation
• 8 Paid Holidays
• 1 Floating Holiday
• Identity & Fraud Protection
• Pet Insurance
• Paid on a weekly basis!
• Employee referral bonus program ($500)
• The opportunity to work with good humans!

Greatwide is a member of The Evans Network of Companies. With extensive capacity and a nationwide network of agents, we are ready to handle your transportation demands. We understand our business is about relationships. We work hard to establish new and nurture existing relationships with our Customers, Agents and Independent Contractors.

Job Type: Full-time

Pay: $19.65 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training
• Referral program
• Vision insurance

Application Question(s):

• What is your regular email address?
• What is your hourly pay requirement? Leaving this blank or entering a vague response (such as, "negotiable") WILL RESULT IN AUTOMATIC DISQUALIFICATION.
• How long would your commute be to 2150 Cabot Boulevard West, Langhorne, PA 19047? Please answer in length of time, not miles.

Work Location: In person

Salary : $20