What are the responsibilities and job description for the Service Customer Call Center position at Evans Toyota?
Evans Toyota is expanding the Business Development Center in the Service Departments. We are currently seeking an individual to join our growing team.
A Business Development Representative is responsible for contacting and communicating with customers to identify their automotive needs.
The successful candidate possesses the following:
- A positive attitude
- High attention to detail
- Pleasant and engaging phone skills
- Willing to learn and better yourself through training
- Team oriented, flexible and focused on maintaining a high level of customer service
- Must be willing to submit to a background check, DMV screen, and drug screen
- Working knowledge of Excel and good aptitude for learning various software applications
- Previous call center or sales experience
- Ability to hit call targets
- Meet personal/team qualitative and quantitative targets
Skills
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Referral program
- Vision insurance
Shift:
- 8 hour shift
People with a criminal record are encouraged to apply
Experience:
- Call center: 1 year (Required)
Ability to Relocate:
- Fort Wayne, IN 46808: Relocate before starting work (Required)
Work Location: In person
Salary : $14
