Assistant Financial Center Manager

Assistant Financial Center Manager
The Assistant Financial Center Manager supports a retail financial center in operations, risk management, new accounts, and ensures exceptional customer experiences. The role encompasses overseeing daily operations, managing risks, fostering new accounts and deposits growth, facilitating loans, introducing strategic partnerships, providing staff training, coaching, and development, and supporting the financial center in the absence of the Manager.

Key Responsibilities and Duties

• Ensures every client interaction reflects the Bank's commitment to excellence. Addresses client inquiries, concerns, and complaints promptly and professionally.
• Assumes managerial responsibilities in the absence of the Financial Center Manager. Ensures continuity of operations and adherence to established protocols. Collaborates with team members to maintain a positive and productive work environment.
• Implements strategies to enhance client satisfaction and loyalty.
• Oversees daily operations to ensure efficiency and compliance with regulatory standards. Identifies and mitigates operational risks to safeguard the Bank's assets and reputation. Collaborates with internal stakeholders to implement operational improvements.
• Adheres specifically to all bank policies and procedures, including Federal and State regulations and laws.
• Drives initiatives to attract new clients and expand deposit accounts. Promotes various deposit products and services to meet clients' financial needs. Analyzes market trends and competitor activities to develop effective growth strategies.
• Facilitates loan origination processes, including application processing and approval. Work closely with underwriting teams to ensure timely and accurate loan decisions.
• Educates clients on loan products, terms, and eligibility criteria.
• Cultivates and maintains strategic partnerships with local businesses and organizations. Identifies opportunities for collaboration to enhance the Bank's market presence and offerings. Acts as a liaison between the Bank and external partners to facilitate mutual growth; effectively partners with all lines of business including commercial, and multifamily lending groups.
• Provides comprehensive training to associates on banking products, procedures, and delivering excellent client service. Mentors, develops, and coaches team members to foster their professional growth and performance.

Educational Requirements

• Vocational and/or Technical Education Preferred

Work Experience

• 3 Years Required; 5 Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
4IC
Requirements:

Preferred Qualifications

• 3 years management experience
• 2 years of branch operations experience
• Previous experience building strong relationships with affluent clients.
• Ability to focus on acquiring, retaining, and deepening client relationships.
• Exceptional customer service skills
• Strong organizational and multi-tasking skills
• Previous De Novo branch experience

Posting End Date: 2/10/25

Req Benefits:

EverBank is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. Our comprehensive Total Rewards package provides choice and flexibility, respects differences, and embraces diversity.

• Medical, dental, vision & HSA/FSA
• 401(k) savings
• Paid holidays & generous PTO
• Tuition reimbursement
• Additional wellness & voluntary benefits

Compensation: $44 - $32
Additional Details :

EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.

Pay Transparency Non-Discrimination Provision

We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information. If you believe that you have experienced discrimination, contact OFCCP at 1.800.397.6251. TTY 1.877.889.5627. www.dol.gov/ofccp.

Machine Readable Files

The Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRFs). The MRFs for the benefit package options under are linked below: