What are the responsibilities and job description for the Commercial Operations Manager position at EverBank N.A.?
Commercial Ops Manager
The Commercial Operations Manager job owns operational direction of the onboarding and post close for commercial loans. While managing the team(s) led by manager(s) and team leader(s) within commercial operations, this job is responsible for execution of short to mid-term loan processing strategy, directing teams to process and manage loan applications, and ensuring compliance with bank and state policies, laws, and regulations.
Key Responsibilities and Duties
- Executes strategy and provides operational direction to the middle and back office of commercial banking to ensure efficiency and compliance with internal and external policies.
- Implements and provides leadership, coaching, and process improvement initiatives that are necessary to improve the operational efficiency of all commercial businesses.
- Manages relationships with other departments, such as branch banking to identify the business opportunities and improvements of bank commercial operation. Ensures functional area strategies do not negatively impact up/down stream execution.
- Reviews commercial operation documentation and materials to ensure compliance with banking policies and regulations.
- Works with internal/external audit/compliance teams ensuring adherance with corporate and regulatory policies. Audits compliance with corporate and regulatory procedures by monitoring operational processes.
- Develops quality assurance and workflow strategies ensuring maximum efficiency with minimum defects.
- Manages performance of team through regular, timely feedback as well as the formal performance review process to ensure delivery of high quality commercial operations projects and engagement, motivation, and development of team.
Educational Requirements
- University (Degree) Preferred
Work Experience
- 5 Years Required; 7 Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
9PL
Preferred Qualifications
- 7 years of commercial operations experience
- Strong background in commercial real estate servicing and funding.
Posting End Date: 4/13/25
Req Benefits:
EverBank, N.A. and Sterling Bank and Trust, a division of EverBank, N.A. (together, the "Company") is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. The Company's comprehensive Total Rewards package provides choice and flexibility and respects differences. The following benefits are available through the Company:
- Medical, dental, vision & HSA/FSA
- 401(k) savings
- Paid holidays & generous PTO
- Additional wellness & voluntary benefits
Additional Company-provided benefit options (subject to plan terms):
- Tuition reimbursement
- Commuter Benefits
- Life and Disability Insurance
Compensation: $118,400 - $150,000
Additional Details :
EverBank, N.A. and Sterling Bank and Trust, a division of EverBank, N.A. (together, the "Company") is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.
The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.
VEVRAA Federal Contractor
Member FDIC
Salary : $118,400 - $150,000
