What are the responsibilities and job description for the Platform Enablement Manager position at EverBank N.A.?
The Platform Enablement Manager oversees the deployment, adoption, and optimization of technology platforms within the organization. This role collaborates with various departments to ensure that platforms are leveraged to their full potential, driving efficiency, productivity, and innovation. The manager will provide strategic guidance, training, and support to ensure that users are effectively utilizing the platforms.
Key Responsibilities and Duties
- Develops and implements strategies for platform utilization that align with business goals. Identifies opportunities for platform enhancements and new features. Conducts market research to stay updated on the latest platform trends and technologies.
- Leads the deployment and integration of new platforms and technologies. Coordinates with IT and other departments to ensure seamless implementation. Manages vendor relationships and oversees the procurement of platform solutions.
- Works closely with stakeholders to gather requirements and feedback. Communicates platform benefits and updates to the organization. Fosters a culture of continuous improvement and innovation through platform usage.
- Designs and provides training programs for users to maximize platform adoption. Provides ongoing support and troubleshooting for platform-related issues. Creates and maintains comprehensive user documentation and guides.
- Monitors platform performance and usage metrics to identify areas for improvement. Implements changes and updates to optimize platform functionality and user experience. Conducts regular reviews and audits to ensure platform compliance and security.
- University (Degree) Preferred
- 3 Years Required; 5 Years Preferred
- Physical Requirements: Sedentary Work
Career Level
7IC
Requirements:
Prior experience as a Product Owner is highly preferred.
Consumer or Commercial Banking knowledge is highly preferred.
Hybrid work is a minimum of four days a week, one flexible day for remote work.
Posting end date: 1/26/25
Req Benefits:
EverBank is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. Our comprehensive Total Rewards package provides choice and flexibility, respects differences, and embraces diversity.
- Medical, dental, vision & HSA/FSA
- 401(k) savings
- Paid holidays & generous PTO
- Tuition reimbursement
- Additional wellness & voluntary benefits
Compensation: $92,900 - $127,500
Additional Details :
EverBank, N.A. ("EverBank") is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.
EverBank's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.
VEVRAA Federal Contractor
Member FDIC
Salary : $92,900 - $127,500
