UI Developer/ Messagepoint Developer / Software Engineer: Manhattan, NY or Clinton, NJ

About the Role

A software engineer specializing in the Messagepoint platform, responsible for designing, developing, and maintaining custom customer communication solutions using Messagepoint's features and APIs, including content personalization, workflow automation, and multi-channel delivery, to create efficient and compliant customer communications across various channels like email, print, and SMS.

Job Responsibilities

Development on Messagepoint platform:

• Utilize Messagepoint's tools and APIs to build/enahance complex communication templates, workflows, and data integrations to deliver personalized customer communications.
• Experience in Message Point Touchpoint Administration, Production Manager ( API Tokens, Manage / promote Applications and versions) and Connected architecture.
• Troubleshoot and resolve issues related to Messagepoint templates and workflows

Content Management:

• Design and implement content structures within Messagepoint, managing dynamic content blocks, variables, and data mapping to ensure accurate and relevant communication delivery.

Workflow Automation:

• Create automated workflows within the Messagepoint platform to streamline communication processes, including triggers, decision points, and approvals based on customer data and business rules.

Data Integration:

• Integrate Messagepoint solutions with other enterprise systems (CRM, ERP, etc.) to pull relevant customer information and dynamically populate communication content.
• Experience with integrating Messagepoint into enterprise-level systems via APIs and web services

Channel Management:

• Configure and manage communication channels like email, SMS, print, and web-based communications within the Messagepoint platform.

Testing and Quality Assurance:

• Thoroughly test developed solutions to ensure functionality, data accuracy, and compliance with regulations.

Deployment and Maintenance:

• Deploy new communication designs and updates to production environments and provide ongoing maintenance and support.
• Optimize template performance for large-scale deployments

Mandatory Skills

Minimum 12 years of work development experience and atleast with3- 4 years of messagepoint platform experience

Required Education

• Bachelor s degree in computer science, Electrical Engineering, or related field.

Required Experience

Proficient in Messagepoint platform:

• Deep understanding of Messagepoint features, APIs, and architecture.

Programming Skills:

• Familiarity with scripting languages (e.g., JavaScript) may be required depending on specific Message point customization needs.

Data Management:

• Knowledge of data structures, data manipulation, and data mapping to integrate customer data with communications.