AVP, A&H - Implementation Manager, Supplemental Health Program / Open to Multiple Offices

Title: AVP, A&H - Implementation Manager, Supplemental Health Program / Open to Multiple Offices Company: Everest Reinsurance Company Job Category: Underwriting Job Description: Everest is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in the Europe, Bermuda, Canada, Singapore, US, and other territories. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. But the most critical asset in this organization is our people. Everest is a growth company offering Property, Casualty, and specialty products among others, through its various operating subsidiaries located in key markets around the world. Everest has been a global leader in reinsurance with a broad footprint, deep client relationships, underwriting excellence, responsive service, and customized solutions. Our insurance arm draws upon impressive global resources and financial strength to tailor each policy to meet the individual needs of our customers. North America A&H of Everest Insurance, a member of the Everest Re Group, Ltd. is looking for a AVP, Implementation Manager - Supplemental Health to join our team. The Implementation Manager is responsible for facilitating the onboarding process of partners. This role manages the overall timeline of key deliverables, facilitates communications internally and externally, and coordinates the setup of enrollment and administration of our products. The Implementation Manager works cross functionally to ensure a smooth and successful experience for our customers. Responsibilities include but not limited to: Supporting implementations for Group and Individual Fixed Indemnity programs Being the single source of contact for clients, brokers, and external partners during the implementation process Coordinating with Sales, Underwriting, Enrollment Partners, Operations and Vendor Management to effectively execute on the implementation of sold business Working with Legal to complete vendor contracts Coordinating the implementation of new products and benefits with our vendor partners Offering a consultative approach to brokers and customers through their onboarding while demonstrating a solid knowledge of Everest products and services including administration, billing, enrollment, and technology platforms Managing timeline of key deliverables to ensure on time rollout Delivering exceptional and timely customer service when addressing questions and issues Displaying an understanding of interdependencies/relationship with other internal partners and build cohesive partnerships with internal and external customers Participating in finalist presentations Promoting innovation by supporting new products, platforms and processes in an effort to provide strong customer experience Qualifications, Education & Experience: Bachelor’s degree or equivalent experience required Minimum of ten years of insurance industry knowledge and experience in implementation, account management or project management is required. Group/Voluntary Benefits marketplace experience required Minimum of ten years of experience successfully managing projects and/or stakeholders Ability to thrive in a fast-paced and undefined environment Ability to effectively prioritize work as needed Ability to drive resolution to issues within the broader organization Ability to travel up to 10% - 15% Knowledge, Skills & Competencies: Demonstrated analytical skills and knowledge base to consult with customers on Group/Voluntary Benefits insurance products Excellent interpersonal and communication skills both verbal and written, good presence, strong team player, encouraging, diplomatic and flexible with the ability to listen well, be persistent and patient in endeavoring to fully understand customer needs Ability to work independently and make good decisions consistent with divisional objectives and handle conflict with minimal oversight Ability to prioritize and manage customer expectations accordingly Relationship-Builder – Is helpful, respectful, approachable, team and service-oriented, building strong working relationships and a positive work environment; maintains an exceptional client service mindset. Problem Solving: Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues and situation. Continuous Learning: Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth Initiative: Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference. Adaptability: Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course Results Orientation: Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results Values Orientation: Upholds and models Everest values. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company; constantly acts and thinks “One Everest” Detail Oriented – Has exceptional attention to detail and focus on accurate and timely delivery. Creativity – Possess the ability to analyze a situation and develop an alternative method for handling a situation when traditional methods aren’t successful. #LI-RS1 #LI-Hybrid Our Culture At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture. Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Diversity, Equity and Inclusion. Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together. All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve. For CA and NY: The base salary range for this position is $150,000 - $200,000 annually. The offered rate of compensation will be based on individual education, experience, qualifications and work location. Type: Regular Time Type: Full time Primary Location: Warren, NJ Additional Locations: Atlanta, GA, Boston, MA, Chicago, IL - South Riverside, Hartford, CT, Houston, TX, Los Angeles, CA, New York, NY, Philadelphia, PA, San Francisco, CA Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at everestbenefits@everestglobal.com. Everest U.S. Privacy Notice | Everest (everestglobal.com) Beware of recruitment fraud Please be cautious of phishing scams involving fake Everest job postings and individuals posting as Everest representatives making phony job offers. Always verify the identity of the recruiting professionals you work with. What you should know: At Everest, your privacy, security, and safety are of utmost importance to us. Everest will never ask for payment or any financial information as part of the hiring process. All job-related written communications from our internal recruitment team will come from official email addresses that end in our company domain. EVEREST is a leading international reinsurance and insurance group with an extensive distribution network that spans five continents. With roots dating back to 1973, Everest has developed a global footprint and deep client relationships that are largely unmatched by its peers. The Company’s principal business strategies seek to leverage its strengths to optimize returns over the underwriting cycle, thereby creating value for its shareholders and business partners.

Salary : $150,000 - $200,000