Director of Student Well-Being and Community Standards

Posting Number: 02618
Department: Student Services

Job Summary/Basic Function:
The Director of Student Well-Being and Community Standards upholds Everett Community College's Student Rights and Responsibilities (Student Conduct Code) and serves as the primary Student Conduct Officer. This role promotes a safe, respectful, and supportive campus environment by managing student conduct processes, co-chairing the Behavioral Intervention Team (BIT), and ensuring compliance with institutional policies and regulations. This position educates the campus community on student rights and responsibilities, responds to behavior concerns, and supports student success through collaborative and proactive interventions.
DUTIES & RESPONSIBILITIES:

Student Conduct

• Oversee the student conduct program and serve as the College's primary Student Conduct Officer.
• Investigate and adjudicate student misconduct, determine sanctions, and communicate outcomes in accordance with the Student Conduct Code.
• Facilitate informal resolution processes to address student conflicts when appropriate.
• Coordinate and provide training for conduct review officers, student conduct committees, and other departments.
• Represent the College in hearings and appeals related to student conduct.
• Maintain the student conduct website and online resources to ensure accessibility and transparency.
• Conduct outreach and training to promote understanding of the Student Conduct Code and reporting processes.

Behavioral Intervention Team (BIT) Leadership

• Co-chair the Behavioral Intervention Team with the Director of Counseling & Student Success.
• Provide leadership and accountability for BIT operations, including case management and team coordination.
• Monitor and track cases, ensure compliance with recommendations, and address new concerns as they arise.
• Coordinate resources and provide training for BIT members based on best practices.
• Respond to emerging situations to support the safety and well-being of the College community.
• Maintain the incident reporting website and BIT resources.

Compliance

• Serve as a Title IX investigator, conducting investigations related to gender discrimination, harassment, and sexual misconduct.
• Revise and align policies and procedures, including the Student Conduct Code, to ensure compliance with institutional, state, and federal regulations.
• Develop and implement hazing prevention initiatives in compliance with HB 1751 (Sam's Law).
• Serve as the College liaison with the Snohomish County Sheriff's Registered Sex Offender Unit and manage the notification process.
• Administer and maintain records in compliance with FERPA and records retention policies.
• Oversee the Maxient database as a co-lead administrator and provide user training.

General Duties

• Collaborate with departments and community stakeholders to support students and uphold campus policies.
• Support large-scale events and activities as part of the Student Development Division.
• Participate in campus, state, and regional meetings and initiatives as a representative of the College.
• Perform other duties as assigned to support departmental operations and meet campus needs.

COMPETENCIES:

• Participatory Management: Provides opportunity for assigned staff to participate in management decision-making when and where appropriate. Consistently seeks out appropriate information and input that ensure stakeholders perspective is considered.
• Approachability: Willing to take immediate time to actively listen to others. Considered "accessible" or can be depended upon to be available when needed. Responsive.
• Change Management: Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace.
• Leadership: Leads by example, serves as appropriate role model to colleagues. Demonstrates confidence within area of expertise - promotes a cooperative work environment. Ability to appropriately apply leadership techniques to motivate, develop and guide employees.
• Visionary Leadership: Creates a clear, compelling vision. Communicates vision and gains commitment. Acts in accordance with vision. Displays passion and optimism. Mobilizes others to fulfill the vision.
• Data Literacy: Uses data as a key component to assess performance, in particular toward meeting College and unit goals in support of student success. Understands what data is available, internally and externally, and what story that data is telling in order to improve programs, services, and processes for serving students, other units, and the College's service district.
• Oral & Written Communication: Speaks clearly and persuasively in positive and negative situations. Listens and gets clarification. Responds well to questions. Demonstrates group presentation skills. Participates in meetings. Structures and conveys information clearly and effectively through both formal and informal documents. Reviews and edits written work constructively. Ability to tailor to audience in mind.
• Student Centered: Ensures attention, interest, activities and efforts are centered upon the best interest of students. Creates and supports an environment that enables learners to achieve their personal, academic, and professional goals. Provides courteous and helpful responses to all customers, whether they be students, general public, or employees from another department.
• Support for Diversity, Equity & Inclusion: Supports initiatives of the college and departments to expand the human qualities that differentiate our workforce and workplace. Exemplifies tenants of tolerance, acceptance, and interest in different viewpoints, cultures, and backgrounds and demands similar conduct of assigned staff and department.
• Accountability: Accountable for own actions, decisions, errors, mistakes and/or failures to act when appropriate. Accepts responsibility when given, understands what duties employee is responsible for and can be counted upon to carry out those responsibilities.
• Teamwork: Demonstrates a willingness to work with, and help others in completing job assignments, the ability to accept constructive criticism, and to cooperate with fellow employees and supervisors.

Minimum Qualifications:
Required Education and Experience:

• Bachelor's degree from an accredited institution in Higher Education, Social Work, Psychology, or a related field, or equivalent experience.
• Three (3) years of experience in student affairs in higher education.
• Two (2) years of experience as a student conduct officer or in a similar conduct role.
• Two (2) years of experience interpreting and applying laws, rules, policies, or procedures in higher education, including FERPA and Clery Act.
• Experience in crisis management, behavioral intervention, or similar responsibilities.

Required Demonstrated Knowledge, Skills, and Abilities:

• Strong oral, written, public speaking, and interpersonal communication skills. Ability to effectively manage conflict and facilitate difficult conversations.
• Ability to demonstrate timely follow through on deadlines and deliverables; detail-oriented; highly organized; commitment to achievement of agreed-upon targets.
• Demonstrated project management and time-management skills including dealing with multiple and competing deadlines, ability to prioritize, work under pressure, complete tasks on time, and be responsive to requests.
• Demonstrated ability to work independently and in a team environment and possess strong team building and conflict resolution skills; Ability to establish and maintain positive collaborative working relationships.
• Excellent computer skills using Microsoft Office Suite and Google applications.
• Ability to use computers for data entry, web applications, searching the internet, and troubleshooting basic issues.

Preferred Qualifications:

• Master's degree in Higher Education, Social Work, or a related field.
• Experience managing case management systems such as Maxient.

Physical Demands:
Everett Community College follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:

• Ability to operate office equipment, including computers, printers, and telecommunication devices.
• Ability to identify, analyze, and interpret data from various sources.
• Ability to prepare and present detailed reports, both in written and audible formats.
• Ability to exchange information on the phone, through video conferencing, and in person.
• Ability to perform routine tasks for extended periods in an office setting.
• Ability to infrequently lift and carry objects weighing up to 25 pounds.

Work Hours: This position is eligible for hybrid work location, per Everett Community College's Telework Policy

• Full-time position, Monday through Friday, twelve (12) months per year.
• Exempt staff member with a year-to-year contract.
• Position is subject to Everett Community College policies and procedures.
• Performance will be evaluated annually.

Posting Date: 12/12/2024
Closing Date:
Open Until Filled: Yes

Special Instructions to Applicants:

This position is open until filled. Priority application deadline is January 7, 2025. Applications received after January 7 may not receive full consideration.
This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work for any employer in the United States.
This position is represented by the Washington Federation of State Employees Union.
With equity at the heart of our strategic plan, we strive for a future at EvCC where all staff, faculty, and students are valued, welcomed, and actively supported. We are committed to hiring individuals who exemplify the vision, mission and core values of our institution.
BenefitsState of Washington Public Employee Benefits include Medical/Vision, Dental, Life Insurance and Long Term Disability Insurance. Paid vacation, sick leave, and personal days. State of Washington PERS retirement plans are administered by Dept. of Retirement Systems.For more benefits information, visit our EVCC Benefits page.
Notice to ApplicantsPrior to hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Drug-Free CampusIn compliance with federal and state regulations, EvCC is committed to a safe and drug-free campus. Employees are required to comply with EvCC's policy prohibiting illegal drug use or activity, including notification of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety.The complete policy is available at the EvCC Policies page. If you would like a printed copy of the policy, or if you have any questions, please contact the Human Resources Department at 425-388-9229.
Safety and Security EvCC strives to be a safe, secure and prepared campus for our students, staff and community. Detailed information regarding campus security, crime statistics for the most recent three year period, and other information is available on the Campus Safety, Security and Emergency Management page. This information is required by law and is provided by the EvCC Security Department. If you would like a printed copy of this information, you may contact the Security Department at (425) 388-9990.
Reasonable Accommodations and Non-DiscriminationReasonable accommodation is provided in all aspects of employment, including the application process, consistent with the Americans with Disabilities Act and state law. To request a reasonable accommodation, please contact Human Resources at hr@everettcc.edu or 425-388-9229. For more information see: EvCC3020: Americans with Disabilities Act policy
Everett Community College does not discriminate based on, but not limited to, race, color, national origin, citizenship, ethnicity, language, culture, age, sex, gender identity or expression, sexual orientation, pregnancy or parental status, marital status, actual or perceived disability, use of service animal, economic status, military or veteran status, spirituality or religion, or genetic information in its programs, activities, or employment.Contact the following people with inquiries or complaints regarding discrimination, Title IX compliance, or Americans with Disabilities Act compliance:
Equal Opportunity Director: EqualOpportunity@everettcc.edu, 425-388-9271; ADA Coordinator: ADACoordinator@everettcc.edu, 425-388-9232;Title IX Coordinator: TitleIXCoordinator@everettcc.edu, 425-388-9271.
All offices are located in Olympus Hall 111, 2000 Tower St. Everett, WA 98201.For more information, visit the Equal Opportunity and Title IX website.

Salary: $85,000 - $95,000