What are the responsibilities and job description for the Clinical Application Specialist - eClinicalWorks position at Evergreen Family Health?
Position Title: Clinical Application Specialist, eClinicalWorks
Reports To: Practice Manager, Coordinates with IT Manager
Job Status: Full Time
Hours: M-F 8:30am-5:00pm
When you join the team at Evergreen Family Health, you will impact the lives of many while collaborating with professionals driven to deliver the best in patient care. Evergreen Family Health is a non-corporate Physician owned and operated Family and Sports Medicine Health clinic.
Being a part of Evergreen means you will partner with the Clinical and Administrative teams to take the patient and employee experience to the next level. When you join the team, you will be part of a practice that is highly invested in its patients and people.
In addition, here is what is in it for you when you join us:
The Clinical Application Specialist supports the medical providers and staff at all Evergreen Family Health Group locations in effectively navigating, utilizing, and troubleshooting the office’s Electronic Health Record system, eClinicalWorks. The ideal candidate will be highly motivated to proactively explore the full functionality of the EHR, identify opportunities for process improvement, and take initiative in implementing new workflows and features to maximize system efficiency and optimize patient care.
Essential Job Functions
These are the physical and mental/reasoning requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental/reasoning requirements will not automatically disqualify a candidate or employee from the position. Upon request for reasonable accommodations, Evergreen Family Health Practice may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential function to which it relates, and the proposed accommodation.
Reports To: Practice Manager, Coordinates with IT Manager
Job Status: Full Time
Hours: M-F 8:30am-5:00pm
When you join the team at Evergreen Family Health, you will impact the lives of many while collaborating with professionals driven to deliver the best in patient care. Evergreen Family Health is a non-corporate Physician owned and operated Family and Sports Medicine Health clinic.
Being a part of Evergreen means you will partner with the Clinical and Administrative teams to take the patient and employee experience to the next level. When you join the team, you will be part of a practice that is highly invested in its patients and people.
In addition, here is what is in it for you when you join us:
- Competitive pay – based on experience
- Professional Development Opportunities
- On-site parking
- Paid time off that promotes work life balance (accrual based)
- Dental and vision benefits
- Generous health insurance coverage with employer contribution
- Retirement plan options
- Discounts given to staff seen at Evergreen Family Health
- Paid Holidays
- Discounted gym membership, short term/long term disability, and more
The Clinical Application Specialist supports the medical providers and staff at all Evergreen Family Health Group locations in effectively navigating, utilizing, and troubleshooting the office’s Electronic Health Record system, eClinicalWorks. The ideal candidate will be highly motivated to proactively explore the full functionality of the EHR, identify opportunities for process improvement, and take initiative in implementing new workflows and features to maximize system efficiency and optimize patient care.
Essential Job Functions
- Provides extended on-site support and/or training to staff for eClinicalWorks Electronic Health Record software
- Establishes and maintains working relationships with physicians, nurses, medical assistants, billing, administration, IT, management, and other associated personnel
- Troubleshoots, identifies, and corrects, any software related adjustments, functions, or problems
- Supports internal and external education courses and activities related to the clinical usage of eClinicalWorks
- Reports any problems, needs, ideas, related to product and/or techniques to the appropriate Manager
- Coordinates and conducts staff support and training activities
- Coordinates with Director of Operations and IT Department for implementation of new processes/aspects of the application
- Coordinates onboarding training for new hires with appropriate manager
- Provides product training in-person and virtually to maximize product utilization, upgrade opportunities, growth and adoption
- Supports the clinical and administrative evaluation of new products
- Serves as eClinicalWorks Application Administrator and Patient Safety Officer
- Manages eClinicalWorks ticket system
- Participates in Quality Improvement Projects as needed
- Other duties as assigned
- Experience with eClinicalWorks
- Ability to travel to appropriate conferences
- Experience Troubleshooting
- 2 years Clinical setting experience
- HS Diploma Required
- Associate degree in Computer Science or Health Information Technology preferred
These are the physical and mental/reasoning requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental/reasoning requirements will not automatically disqualify a candidate or employee from the position. Upon request for reasonable accommodations, Evergreen Family Health Practice may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential function to which it relates, and the proposed accommodation.
- Frequent standing, walking, grasping, carrying, reaching, bending, stooping, and speaking
- Frequent use of computer, keyboard, copy, fax machine, and phone
- Ability to move distances within and between offices
- Judgment/decision making
- Ability to work along and with other team members
- Verbal and face to face contact with others
Salary : $24 - $28
