Enrollment Professional

Overview

Evergreen Virtual Academy (EVA) is an independently managed, public charter school for kindergarten through 12th grade students in Oregon. When you join the team at EVA, you join a team of dedicated professionals working all over the state in a virtual environment to ensure the success of our families and students meet their educational needs and goals. EVA is authorized by the North Bend School District and accredited through Cognia.

Job Summary

The Enrollment Professional/McKinney-Vento Liaison works to identify students that qualify for McKinney-Vento and/or require Internet access support from the school during the enrollment process. The Enrollment Professional/McKinney-Vento Liaison refers for school-based mental health support to the appropriate staff.

Essential Duties, Responsibilities, and Abilities
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Clerical/Administrative Duties:

• Reviews information and records for current and enrolling students to identify if they qualify for McKinney-Vento or need other support due to poverty/crisis situations.
• Completes intake form for each family that is identified as McKinney-Vento.
• Maintains an active role as McKinney-Vento Liaison having regular check-ins with families, providing monthly roster report to sponsoring school district, and providing alternative documentation for proof of residency as needed and applies for new enrollments.
• Refer for MiFi device during enrollment process to students needing assistance with Internet access.
• Maintains an active role as Foster Care Liaison
• Reaches out to prospective students/families to answer questions about the school and the programs we offer.
• Assists with collecting required enrollment documentation from prospective students/families.
• Ensure state and school compliancy guidelines are met for all incoming and current enrollments.
• Hosts online information sessions as needed for prospective students/families.
• Updates Synergy regularly to reflect current student demographics, specifically for housing status.
• Point of contact for prospective families.
• Maintain Constant Contact prospective enrollment list for email nurture stream follow up with families.
• Assist with updates and creation of yearly Constant Contact new enrollment nurture stream email.
• Monitors registration queue daily, creating and updating student folders as appropriate.
• Monitors the EVA info email inbox daily, providing timely follow-up to prospective enrollments as appropriate.
• Assist with data collection for enrollment, including new, lost and marketing campaigns.
• Verify documents and approve enrollment, re-enrollment, and re-registration when appropriate.
• Send follow-up communication, welcome emails to new families introducing them to Engagement Coaches.
• Provides timely updates to enrollment team and administrators.
• Participates and contributes to enrollment meetings.
• Utilizes a variety of word processing, database, presentation, webpage, spreadsheet, email, internet, intranet, and other software and tools.
• Other related duties as assigned.

Communication and Relationship Building:

• Maintains positive rapport with families and students they aid.
• Works collaboratively with other staff members across grade levels and departments.
• Responds to students, parents, and colleagues in a timely manner.
• Responds and works with other schools, districts, and government agencies.
• Fulfills mandatory reporting requirements and follows FERPA guidelines.

Other Essential Skills and Functions:

• Displays courtesy and sensitivity even in difficult or emotional situations.
• Identifies and resolves problems in a timely manner.
• Gathers and analyzes information skillfully.
• Treats people with respect and inspires the trust of others.
• Works with integrity and accepts criticism and feedback.
• Adapts to changes in the work environment.
• Balances team and individual responsibilities.
• Exhibits objectivity and openness to others' views.
• Completes administrative tasks correctly and on time.
• Follows policies and procedures with fidelity.
• Supports organization’s goals and values.

Supervisory Responsibilities

• None

Qualifications

Minimum Required Qualifications:

• Associate’s degree (AA) or equivalent AND
• Two years of related experience and/or training OR
• Equivalent combination of education/training and experience
• Ability to clear the required background check

Certificates and Licenses:

• None required

Other Desired Qualifications:

• Bachelor’s degree (BA/BS) preferred.
• Experience working in schools, charter schools, and/or school districts.
• Experience working in virtual schools or online business settings.

Physical/Mental Demands

The employee is required to possess excellent communication skills, both written and oral. Human relations and communication skills are necessary to handle frequent personal and telephone inquiries received from students/families, administrators, teachers, classified employees, and others. Work requests are often received which require immediate attention setting up conflicting priorities for timely response. Sound judgment and a pleasant attitude are required in stressful situations. The employee needs to be able to lift/move/carry materials, equipment or boxes weighing up to 30 pounds.