What are the responsibilities and job description for the Field Service Technician - Casino Gaming/ATMs position at Everi?
Description
Do you enjoy DIY projects? If you enjoy learning new things and growing your technical skillset, we're looking for you! Be a part of Everi's fun and encouraging team and learn from our mentors in the field! We encourage all applicants from all backgrounds to apply!
**You will primarily serve the Santa Barbara, Santa Maria, Santa Ynez, and Lompoc areas. On occasion, there may be an opportunity to travel to additional locations**
Key Responsibilities
- Deliver high-quality customer service ensuring customer satisfaction.
- Install, repair, and/or run updates on Everi products on location at casinos.
- Check in with our customers and our devices to ensure they are running smoothly; Investigate any issues, what those issues might be, and fix problems that arise for our products. Training and other support will be provided, as needed.
Skills, Knowledge and Expertise
Requirements:
- High School Diploma or GED.
- Ability to pass a background check to obtain and maintain a Gaming License (Gaming License requirements will vary depending on location. Upon hire, Everi internal team members will assist with application, payment, and renewal).
- Help obtained and paid for and/or renewed by Everi upon being selected for the position).
- Ability to take occasional on-call shifts and may need to work overtime.
- Ambitious and motivated individual who loves to learn and is comfortable working independently (following the training period), while being part of a cohesive team.
- Basic understanding of Excel for data entry and paperwork completion.
Nice-to-have's:
- Hardware/network/technical experience is a plus!
Benefits
Step into the exciting world of Everi, where your career meets incredible perks and a vibrant culture!
Join us and enjoy an outstanding benefits package including:
- Medical, Dental, Vision, 401k with company match, life insurance, parental leave, adoption assistance, pet insurance, gym reimbursement, and so much more!
- Embrace a healthier work-life balance with Discretionary Time Off (DTO), bidding farewell to traditional banking hours and hello to preventing burnout while enhancing productivity.
Everi is committed to expanding its innovative and creative reach, building a culture based on the tenets of respect and transparency. We are proud to be the gaming industry’s single-source provider of financial technology, loyalty solutions, games, and intelligence solutions. Let’s Go!
Elevate your career in an environment recognized as a Top Workplace, not just once but multiple times! Everi proudly bagged 10 prestigious Top Workplaces awards in 2021, 2022, and 2023, including national and regional accolades. Be part of a company that's dedicated to fostering a solid culture and receiving resounding positive feedback from its employees. Join us at Everi, where your growth and well-being matter just as much as your professional journey.
The compensation for this role considers a wide range of factors, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential for the location at which the position may ultimately be filled. At Everi, it is not typical for all individuals to be hired at or near the end of the range; compensation decisions depend on each case’s facts and circumstances. A reasonable estimate of the current range is $30- $32/per hour and is overtime eligible.
Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.
** For All External Staffing Agencies **
Everi does not accept unsolicited agency submittals. Please do not forward resumes to our Executive team, Management team, or any current Everi employee for review. Everi is not responsible for any fees related to unsolicited resumes.
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About Everi
We believe in the values of Collaboration, Integrity, Inclusion, Excellence, and Fun!
Salary : $30 - $32