Inventory and Logistics Coordinator

Job Title: Inventory & Logistics Coordinator

Location: Everlights HQ
Position Type: Full Time
Reports To: Sr. Director of Field Operations

About Us:

Everlights is a leading provider of permanent lighting solutions for residential and commercial properties, delivering innovative, high-quality, and energy-efficient lighting systems that enhance the beauty and functionality of homes and businesses year-round. Our commitment to cutting-edge technology, exceptional craftsmanship, and outstanding customer service has made us a trusted name in the industry.

At Everlights, we don’t just sell lighting—we create memorable experiences for our customers, offering fully customizable lighting solutions that blend aesthetics, durability, and smart home integration. Our team takes pride in transforming spaces with seamless, permanently installed lighting systems that offer convenience and elegance without the hassle of traditional holiday lights.

As an industry innovator, Everlights is continuously evolving to stay ahead of market trends, investing in top-tier talent, advanced product development, and superior service strategies. We believe in fostering a collaborative, growth-oriented work environment where every team member plays a vital role in shaping the future of our company.

Joining Everlights means becoming part of a dynamic, forward-thinking team that values excellence, accountability, and innovation. We offer a fast-paced yet supportive workplace, competitive compensation, and opportunities for career advancement in a rapidly growing industry. If you’re passionate about problem-solving, logistics, and operational efficiency, we invite you to apply and be part of our exciting journey.

Job Summary:

The Inventory & Logistics Coordinator plays a critical role in ensuring the smooth execution of field service dispatch operations and inventory management. This position is responsible for scheduling installations, dispatching technicians, coordinating with the Customer Success & Support teams, and overseeing supply chain logistics. Reporting directly to the Sr. Director of Field Operations, this role bridges the gap between service delivery and inventory control to enhance efficiency and customer satisfaction.

Key Responsibilities:Scheduling & Dispatching (Field Service Operations)

• Plan, schedule, and dispatch field service technicians based on job priority, technician skill level, and location to ensure efficiency.
• Manage daily and weekly work schedules, making real-time adjustments based on cancellations, urgent requests, weather conditions, and technician availability.
• Ensure all service appointments are properly logged, assigned, and communicated to both technicians and customers.
• Optimize routing and travel efficiency to minimize drive time and maximize service completion.
• Work closely with the Customer Success & Support teams to align scheduling with customer expectations, keeping them informed of job status, delays, and estimated arrival times.
• Implement service call tracking to monitor ongoing issues and identify customers with recurring problems requiring Tier 2 or Tier 3 escalation.
• Maintain clear documentation and reporting on technician productivity, job completion rates, and delays.
• Identify scheduling bottlenecks and work proactively to resolve issues that impact service efficiency.

Inventory & Supply Chain Management

• Oversee, organize, and uphold inventory management standards across all warehouse locations, ensuring proper storage, tracking, and handling of products and components.
• Conduct monthly inventory audits and reconciliations to maintain accurate stock levels, flag discrepancies, and implement corrective actions.
• Ensure inventory accuracy through standardized receiving, stocking, and distribution processes, enforcing best practices across all branches.
• Develop and implement warehouse organization improvements to optimize efficiency, reduce waste, and enhance accessibility for technicians.
• Drive process improvements and change initiatives aimed at streamlining inventory control, reducing shrinkage, and improving order fulfillment efficiency.
• Ensure technicians and warehouse staff are trained in inventory procedures, enforcing accountability for proper part usage and returns.
• Track and forecast inventory demand based on service history, seasonal trends, and installation schedules to prevent shortages or overstock situations.
• Serve as the primary point of contact for inventory-related issues, coordinating with vendors and suppliers to ensure timely restocking of essential materials.
• Oversee inventory transfers between warehouse locations, ensuring proper documentation and compliance with internal control measures.
• Maintain detailed records of product failures and returns, helping the company identify patterns and drive quality improvements in sourcing decisions.

Process Improvement & Compliance

• Identify and implement strategies to streamline scheduling, dispatching, and inventory control for greater efficiency.
• Ensure all field operations comply with internal protocols and external regulations.
• Work closely with management to improve and create standard operating procedures (SOPs) related to service operations and warehousing.
• Provide regular reporting on field service efficiency, inventory usage, and areas for improvement to leadership.

Qualifications & Experience:

• High school diploma or equivalent required; Bachelor’s degree in Business, Supply Chain, or a related field is preferred.
• Proven experience in scheduling, dispatching, logistics, inventory management, or supply chain operations.
• Strong organizational and multitasking skills with the ability to prioritize tasks and adapt to evolving priorities.
• Excellent communication skills, both written and verbal, to coordinate with technicians, vendors, and internal teams.
• Experience working with CRM systems, FSM scheduling software, and inventory management tools.
• Problem-solving mindset with the ability to think proactively and improve operational workflows.

Preferred Skills & Qualifications:

• High school diploma or equivalent required; Bachelor’s degree in Business, Supply Chain, or a related field is preferred.
• Scheduling & Dispatching Expertise – Experience in coordinating field service teams, optimizing routes, and managing job assignments for efficiency.
• Inventory & Supply Chain Management – Strong understanding of warehouse operations, inventory tracking, stock replenishment, and process improvement.
• Customer Service & Communication – Ability to serve as a liaison between field technicians, customer success teams, and clients to ensure smooth project execution.
• Process Improvement & Change Management – Experience in implementing streamlined workflows, enforcing best practices, and driving operational efficiencies.
• Technical & Systems Proficiency – Familiarity with CRM (HubSpot preferred), inventory management software (Fishbowl or similar), and scheduling/dispatch platforms.
• Analytical & Problem-Solving Skills – Ability to assess field service data, identify inefficiencies, and make data-driven recommendations for improvements.
• Multi-Tasking & Time Management – Ability to balance multiple priorities, manage tight schedules, and adapt to evolving business needs.
• Leadership & Team Collaboration – Capable of working cross-functionally with operations, field teams, and customer success to ensure seamless service execution.
• Knowledge of Safety & Compliance Standards – Understanding of OSHA vehicle safety regulations, warehouse protocols, and best practices for field operations.
• Experience in Home Services, Construction, or Field Operations – Industry experience in lighting, electrical, or similar trades is a plus.

Additional Information:

This is a newly created position that may evolve over time. The ideal candidate must be flexible and willing to adapt as the company’s needs develop.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to jesse.parent@myeverlights.com

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Lindon, UT 84042 (Required)

Work Location: In person

Salary : $55,000 - $75,000