Loan Officer

VISION STATEMENT: People in every community have an affordable place to live and opportunities to thrive.

MISSION STATEMENT: We work with partners to connect underserved communities in the northern New England region with capital and expertise to advance projects and policies that create more inclusive places to live.

POSITION SUMMARY:

The Loan Officer manages all phases of the loan process, from customer cultivation and loan origination through closing, post-closing, and servicing. Responsibilities include marketing, business development, underwriting, and credit presentations, in collaboration with team members. The role also involves coordinating with internal departments and external partners—including borrowers, legal counsel, lenders, syndicators, and agencies—to ensure efficient, compliant loan fund operations.

RESPONSIBILITIES:

Business Development

• Support the Director of Lending and Community Investments in cultivating lending prospects by maintaining relationships with real estate owners, developers, public agencies, and community organizations to advance strategic goals.
• Stay current on federal and state affordable housing programs (e.g., LIHTC, Tax-Exempt Bonds, HOME, Section 8, USDA-RD 515).
• Represent ENLF at networking events, panels, and professional development opportunities.

Loan Origination

• Promptly review financing requests and respond to early-stage loan inquiries, assessing needs and communicating ENLF’s products.
• Review applications, gather due diligence, and conduct preliminary pro forma analysis to evaluate feasibility, credit quality, policy alignment, and social impact.
• Prepare credit underwriting memos for Credit and Loan Committees and circulate commitment letters for execution.

Loan Closing

• Ensure timely closings in line with approved terms by collecting final due diligence and coordinating with internal teams.
• Collaborate with attorneys on loan document preparation and review closing statements and funding requests.
• Prepare hand-off memos for transition to loan servicing, compliance, and asset management teams.

Business Process Improvement

• Help establish and maintain efficient workflows for loan production and administration.
• Collaborate with team members to drive continuous process improvements focused on customer service and community impact.
• Contribute to developing data systems and tools to enhance efficiency, service, and impact measurement.
• Report on origination activities and provide updates for program management and board oversight.

SUPERVISES: None

REPORTS TO: Director of Lending

REQUIRED EDUCATION & EXPERIENCE:

• Bachelor’s Degree.
• At least 3 years of professional experience in commercial or real estate lending, multifamily finance, real estate development, or underwriting.

PREFERRED QUALIFICATIONS AND EXPERIENCE:

• 5 years of experience in multifamily real estate finance, affordable housing lending, or program administration.
• Professional experience with a Community Development Financial Institution (CDFI).
• Knowledge of affordable housing finance programs, including state agency financing, LIHTC, tax-exempt bonds, HUD and USDA-RD mortgage products, and Freddie Mac/Fannie Mae offerings.
• Skilled in analyzing property financials, audits, rent rolls, budgets, partnership agreements, and loan documents.
• Proven project management skills managing multiple priorities, stakeholders, and programs.
• Strong technology skills, including advanced Excel; familiarity with loan portfolio data management and loan servicing software preferred.

ESSENTIAL JOB SKILLS:

• Proficient in Office 365 Suite.
• Strong analytical, problem-solving, and critical thinking skills with excellent attention to detail.
• Skilled in analyzing legal and financial real estate documents.
• Ability to prioritize tasks, meet deadlines under pressure, and produce high-quality work.
• Capable of working independently and collaboratively in a dynamic environment.
• Adaptable to new initiatives and changing operating conditions.
• Strong interpersonal, oral, and written communication skills for effective collaboration with internal and external partners.
• Professional, mature, and discreet, particularly in negotiations and complex transactions.
• Willingness to travel (20–25%) across Maine, New Hampshire, and Vermont.

The following are the general Evernorth work environment and physical demands:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
• The noise level in the office work environment is usually quiet.
• The noise level at the job site is usually moderate to noisy.
• This position requires periods of sitting, standing, walking, stooping, and bending.
• Ability to reach with hands and arms and talk and hear.
• Specific vision abilities required by this job include close, distance and peripheral vision, depth perception and ability to adjust focus.
• This position requires substantial typing, reading, and writing emails, and other related computer work.
• The employee is regularly required to use hands and fingers.
• Requires driving to meetings in personal car.
• May require lifting to 20 pounds.