IP Client Coordinator

We have an exciting opportunity for an IP Client Coordinator in the Atlanta, Austin, San Diego, and Washington, DC office at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals

The IP Client Coordinator acts as a resource and support for assigned IP clients. The IP Client Coordinator will assist with workload issues within the entire team (staff and attorneys) to ensure client needs are met in an efficient, consistent manner and to leverage the Partner and attorney time spent on multiple administrative matters.

Responsibilities and Duties:

• Provides support for intake for all new prosecution matters; acts as point of contact for status inquiries, general questions and prosecution reporting.
• Implements best practices and efficiencies in the IP processes as needed and approved by IP partners. Serves as a client liaison on IP client projects.
• Serves as a contact for client billing & communication including reviewing bills for appropriate fee-agreements, bill rate adjustments, fee management schedule, work in progress, and verifying new associate/hire integration on client billing; coordinates time entry and monthly invoicing with Billing Analyst.
• Monitors workflow; ensures no unclaimed/outstanding items; teams with other coordinators to ensure all work is covered.
• Assists Contract Attorneys by tracking assignment timeliness and coordinating administrative support on specific clients assigned; monitor internal/client review process; coordinates time entry and monthly invoicing with Billing Analyst.
• Sends client reminders, as needed, and reports filing to specific clients.
• Prepares recommendation shells and response shells for U.S. Office Actions. Preparation of IDSs for assigned clients.
• Collaborates with IP Partners to create, implement and maintain standardization of protocols; assists Partners by creating client-specific documentation templates and protocols; addresses specific client issues and prosecution, as requested.
• Supports IP Partners with client management workload: supplementary client docketing, which may include reviews and processes all incoming correspondence from third party docketers, USPTO E-notifications and communications from foreign associates; coordinates instructions between client, Eversheds Sutherland working attorneys and foreign associates; updates and maintains client docket for all matters and all attorneys; addresses all incoming new matters, updates requests and questions from client.
• Assists other coordinators, and shares workload, for other non-standard client projects and document preparation as needed.

Knowledge, Skills and Abilities:

• A Bachelor’s degree is required from an accredited college or university.
• Three years of patent prosecution within a similarly sized, multi-office law firm is required. Two years working in corporate professional services environment required.
• Excellent interpersonal, written and verbal communication skills are required. Proven analytical and problem-solving skills. Strong understanding of client billing, communication and protocol. Detail-oriented and organized. Ability to multi-task and prioritize workloads. Ability to present ideas in a business-friendly and user-friendly language.
• Excellent computer skills and knowledge of MS Office Suite with proficiency in Outlook is required. Experience with Aderant is highly preferred.

This is a hybrid role and will require on-site presence 3 days per week. The range for this position is $60,000 - $85,000. Salary is commensurate with years of relevant experience & geographic location.

Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm’s offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.