What are the responsibilities and job description for the Shipping and Receiving Coordinator position at Eversole Run?
Shipping & Receiving Coordinator
Location: Eversole Run Columbus, (OH) - (on site)
Schedule: Monday – Friday, 8:30 AM – 5:00 PM
About Us:
Eversole Run has been a trusted supplier in the promotional products industry for over 25 years. We pride ourselves on reliability, customer service, and attention to detail—and we’re looking for a dependable team member to help keep our shipping and customer service operations running smoothly.
Position Overview:
This full-time position involves overseeing daily shipping and receiving operations, providing customer support, maintaining order accuracy, and assisting with basic warehouse upkeep. The ideal candidate is detail-oriented, organized, and capable of handling physical tasks in a fast-paced environment.
Key Responsibilities:
Shipping & Receiving:
• Monitor and manage incoming shipments, including tracking details and expected delivery times.
• Organize packages upon arrival and ensure timely outbound shipments based on customer deadlines.
• Address and resolve any shipping-related problems that arise.
• Provide customers with tracking updates after shipments leave our facility.
• Communicate with carriers such as UPS, DHL and FedEx as needed.
Invoicing & Payments:
• Generate and send invoices immediately after shipments are completed.
• Process customer payments, including credit cards and checks.
• Record payments in our internal system and send receipts when required.
Customer Service:
• Regularly monitor the customer service inbox and respond to inquiries.
• Provide updates regarding orders, tracking, and shipping status.
• Assist with incoming calls and follow up with customers to resolve any issues.
Warehouse Support:
• Maintain cleanliness and organization of the warehouse space.
• Dispose of trash on a weekly basis.
• Be able to lift up to 50 lbs as part of routine warehouse tasks.
Bulk Mailings:
• Assist with preparation and execution of bulk mailings.
• Coordinate with USPS or other mailing services when needed.
Required Skills & Experience:
• Proficient in Microsoft Outlook, Excel, and Word.
• Strong communication and organizational skills.
• Ability to manage multiple tasks with attention to detail.
• Must be comfortable lifting up to 50 lbs.
Benefits:
• Paid Time Off
• Health Insurance
• 401(k)