IT Contract Administrator (Hybrid)

Our Team

Responsible for all contract matters relative to specific contracts, from initial planning through project execution and contract closeout for various IT Master Service Provider contracts. Develop and maintain relationships with MSP Leads and monitor the overall management of the contract including ongoing monitoring and evaluation of performance/SLAs (Service Level Agreements). The individual will act as a liaison to the Procurement Department. Ensure continuity and follow-up on the proper execution and charges for contracted work.

Essential Functions:

• Working with Product Center Managers and Procurement, develops contract requirements relative to specific contracts, defines contractor performance expectations in conjunction with Project Management Office, negotiates with vendors and monitors contract compliance.
• Provides administration of contracts including review of rates, contract schedules, SLAs, etc. Works with Product Center Managers and Line of Business Directors on contract strategy for managing risks and claims.
• Participates on negotiating committees to establish contract structure, price, terms and conditions and other pertinent contract conditions.
• Communicates and coordinates (is the primary interface) with product center directors and managers, on contract, RFP, RFQ related matters.
• Builds and maintains vendor relationships.
• Establishes and executes a strong scope control process to contain out-of-scope charges.
• Tracks errors, problems, reworks and aggressively pursues back charges and warranty claims.
• Carefully monitors the contractor’s subcontracting process to reduce the chances for irregularities.
• Monitors vendor payments, reducing occurrence of duplicate charges, charges not billable under contract, overpayment errors. Periodically audits contractor invoices.
• Assures good documentation of contract decisions, closeouts and appropriate filing of all documents.
• Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

• Basic knowledge of contract administration principles, contracts and the application of contract administration including legal terms and conditions
• Ability to comprehend the applications of various types of insurance and taxes
• Ability to represent the Business and Eversource with assertive but tactful authority
• Ability to work with a matrix team of individuals having diverse disciplines and levels of experience relative to contract issues
• Ability to negotiate issues in a manner that achieves successful results
• Knowledge of or ability to quickly learn computer technology including Maximo, Word, PowerBI, PowerPoint or similar applications
• Strong Excel skills, with knowledge of Power Query
• SharePoint – Knowledge of Lists, document tracking and archiving, basic page development
• Analytical skills for reviewing, consolidating, and summarizing data
• Understanding of contracting fundamentals, negotiation, and procurement processes
• Excellent written and oral communication skills, including formal presentations
• Effective interpersonal skills
• Excellent analytical skills
• Ability to initiate appropriate actions and to work independently
• Ability to maintain well organized and easily retrieved files

Education:

• Bachelor’s degree in Business Administration, Accounting, Computer Science, Finance, related discipline or equivalent experience

Experience:

• Three (3) to five (5) years of closely related contract administration is required

Licenses & Certifications:

• N/A

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

• Know the business plan and how your role connects to it
• Identify problems, issues; take responsibility for resolution
• Set high standards for self; deliver quality performance
• Raise ideas for improvement
• Communicate, communicate, communicate

Build Trusting Relationships

• Follow through on commitments made to manager, colleagues, and customers.
• Address difficult or controversial issues and encourage others to do the same.
• Have honest dialogue with others

Manage and Develop People

• Set performance goals that align with department and company goals
• Meet regularly with your supervisor/manager to discuss your performance
• Seek opportunities to develop skills and gain knowledge through on the job opportunities, i.e. working on projects, attending meetings, etc.

Foster Teamwork and Cross-functional Collaboration

• Work collaboratively within and across the organization to achieve “One Company” and other goals
• Recognize and address cross functional implications of your work

Create a Diverse, Inclusive Workforce

• Incorporate the diverse ideas and perspectives of team, colleagues, and customers in your work

Lead Change

• Proactively seek out opportunities to improve business performance and customer service.
• Respond positively to new demands or circumstances
• Exhibit a “can-do” attitude to support changes in priorities and work processes

Focus on the Customer

• Deliver superior service to our customers, both internal and external, in a reliable, attentive, courteous, quality, proactive and timely manner

Compensation and Benefits

Eversource offers a competitive total rewards program. The annual salary range for this position is $90,900.00 to $101,000.00 plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of our benefits.

Worker Type:

Number of Openings:

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.