What are the responsibilities and job description for the IT Support Specialist position at Everstaff?
Job Description
Job Description
IT Support Specialist
Direct-Hire
Description
This position is responsible for performing routine tasks and providing end-user assistance related to computer hardware, software, mobile devices, printers, and other technologies.
Primary Duties and Responsibilities :
- Technical Support :
Receive and document technical problems reported by internal and external users utilizing the PPI ticketing system.
Prepare and maintain technical documentation and procedures.
Coordinate and set up equipment for employee use.
Perform software application installations and basic customizations.
Requirements
Perform job tasks under supervision or direction.
Associate’s Degree in a computer-related field or equivalent required.
Typically, 0–5 years of related experience in technology.
Knowledge of basic hardware and software issues.
Experience working with vendor support.
Ability to establish and maintain effective working relationships.
If you meet the qualifications above please apply for immediate consideration!
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.
EverStaff is an equal opportunity employer (M / F / D / V / SO / GI).
