What are the responsibilities and job description for the Medical/Dental Support Admin position at Everstory Partners?
Every person's journey through loss is unique, and we provide compassionate and personalized support. We believe grief is a natural part of the human experience, not something to be solved or managed alone. As a steady presence, a source of comfort and guidance, we celebrate the life and legacy of those who have passed.
About the Role
The Administrator role at Everstory is multi-faceted, with opportunities to learn various aspects of the business while supporting customers and team members. Key responsibilities include:
- Creating a customer-focused environment through every interaction, including answering phones, scheduling appointments, onboarding new team members, and assisting leadership teams.
- Contract processing and quality control, ensuring all contracts are valid before entry.
- Banking duties: cash receipt entry, deposit slips, credit card transactions, and bank deposits.
- Cemetery daily processing of IOA's (Interment Order and Authorization), adhering to company standards and policies.
- Entering and tracking sales using Everstory CRM.
- Maintaining records of memos, emails, corporate policies, and programs implemented.
- Accounts Payable: Accounts Receivable: Collecting past and present balance amounts due for delinquent location customer contracts.
We require:
- Multi-Line phone skills.
- Ability to type 40 words per minute with minimal errors and data entry skills.
- Confidentiality in handling employee and customer information.
We offer:
- A competitive benefits package, including Medical, Dental, 401k with a company match, Life, Short-Term Disability, Long-term Disability, Vision, Tuition Reimbursement, Employee Discount Programs, Generous PTO Programs, Volunteer Opportunities & much more.
- An opportunity for both personal and professional growth in a quality work environment.
Everstory Partners is an equal-opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by law.
