Care Navigator

We are looking for a full-time Care Navigator to work at our Denver clinic located at 1601 E 19th Ave, Suite 6600, Denver, CO 80218. The schedule for this position is Monday – Friday, 8:30 AM – 5:00 PM.

Job Purpose:

Every Child Pediatrics’ Care Navigation is a collaborative process directed toward patient and family wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation. It is patient/family centered, based on individual needs and values in partnership with the Every Child Pediatrics team and community service providers. Care Navigators provide knowledge and assistance to help families overcome barriers and navigate through complex systems in order to access resources including: financial assistance, translation services, transportation, housing, clothing, food, educational support, and early intervention referrals.

Duties and Responsibilities:

• Assist families in accessing and coordinating care including medical specialty services, community services, developmental assessments and interventions, and school planning
• Help identify patients with special and complex needs and initiate the care plan process
• Develop relationships with patients/families by meeting them in the clinic and periodically in the community, at school, home, court, etc., and following up via phone and text
• Serve as the point of contact, advocate and informational resource for patients/families and community partners/payers
• Work closely with medical providers, nurses and behavioral health providers within a team-based approach to care
• Develop, organize and maintain up to date, comprehensive and culturally sensitive resources for patients and families
• Maintain accurate, thorough, timely, appropriate records of all activities and provide data for metrics reports and audits
• Attend community meetings, trainings, committees, etc.

Qualifications:

• Bachelor’s degree (case-management, social work, psychology, advocacy, etc.) or equivalent; will consider an associate degree with additional related experience, education and/or training in aligned areas
• Previous experience in health care with a focus on patient care, advocacy, public health/education, case management, resource coordination, working with medical professionals, reviewing medical records, and understanding health and wellness principals
• Bilingual in Spanish and English strongly preferred - Spanish speaking candidates will receive a $1,000 signing bonus!
• Excellent verbal and written communication skills
• Ability to analyze, problem solve, and demonstrate innovative thinking
• Ability to travel to other locations in the Denver metro area
• Current resident of Colorado

Why you should apply:

Every Child Pediatrics provides comprehensive, affordable health care to nearly 24,000 Colorado children, regardless of their insurance status or ability to pay. Our experienced professionals focus on the child’s overall well-being, providing high-quality medical care, behavioral health counseling, dental care, nutrition, healthy lifestyle programs, and connections to support services such as housing and transportation. As a longstanding nonprofit, we provide unwavering, compassionate care because we believe that every child deserves the best health care and the opportunity to succeed.

Every Child Pediatrics is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $19.25 - $24.25 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• No nights
• No weekends

Work Location: In person

Salary : $19 - $24