What are the responsibilities and job description for the Automotive Claims Adjuster position at Everything Breaks?
Job description
The Company: EverythingBreaks.com is people taking care of people. We provide consumer protection products within the automotive industry, with integrity and longevity in mind.
Our Adjusters: We hire the best employees to serve our customers. As a Claims Adjuster in our Claims Administration Department, you will be part of a special team that plays a critical role in our claims process. In this role you will work with customers, vehicle inspectors and repair facilities to determine the cause of the failure.
Job Duties
- Verify information set-up on claims, to determine if the customer's complaint, the diagnosis, the failed parts are documented and justified the approved repair.
- Verify repair costs are performed within industry standards.
- Verify repair information to determine if coverage was within the limits of the service contract.
- Interface with customers and dealers to complete all investigations of claims.
- Complete a fair settlement of the claim.
- Contribute to team effort by accomplishing related results as needed.
- Verify claims are processed following the policy and procedure established by Everything Breaks Claim department.
Job Qualifications
- 2-3 years Automotive Mechanical repair experience.
- Spanish fluency/Bilingual a plus.
- Current or previous ASE Certification preferred.
- Minimum 2 years of hands-on automotive repair and diagnosis experience.
- Parts and Labor Guide familiarity.
- Intermediate knowledge of Windows-based computer programs.
- Exceptional customer service and communication skills.
- Ability to read, analyze and interpret general business correspondence or technical procedures.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Benefits: Medical, Dental, Vision, Life Insurance, FLEX, PTO, Paid Holidays
This position is on-site in our Bedford, TX office.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
- FLEX
Physical Setting:
- Office
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Automotive repair: 2 years (Required)
- Customer service: 2 years (Required)
- Mechanical knowledge: 2 years (Required)
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $20 - $24