What are the responsibilities and job description for the Floating Scheduling Coordinator position at EviDent Alliance?
Job Description
Job Description
Are you an organized, adaptable professional who thrives in dynamic environments? We are seeking a Floating Scheduling Coordinator to support multiple dental offices within our region. This role is perfect for someone who excels at multitasking, problem-solving, and ensuring efficient patient scheduling while maintaining exceptional communication and organizational standards.
Key Responsibilities : Scheduling Management
Manage and optimize appointment schedules across multiple dental offices, ensuring provider productivity and patient satisfaction.
Address scheduling challenges, such as last-minute cancellations or overbooking, with quick and effective solutions.
Coordinate with clinical and administrative teams to maintain efficient patient flow.
Patient Communication
Contact patients to confirm, reschedule, or follow up on appointments as needed.
Educate patients about appointment policies and ensure they are prepared for their visits.
Handle patient inquiries and concerns related to scheduling across locations.
Operational Support
Travel to assigned offices to provide in-person scheduling support during staff absences or high-volume periods.
Monitor and report on scheduling trends, identifying gaps and recommending improvements.
Collaborate with office managers and regional leadership to align scheduling practices with overall goals.
Administrative Duties
Maintain accurate patient records and ensure all data is up to date in the practice management system.
Assist with front-desk operations when needed, including patient check-in / check-out and payment collection.
Ensure compliance with company policies and procedures related to scheduling and communication.
What We Offer :
Competitive pay with travel allowances or mileage reimbursement.
Comprehensive benefits package, including health, dental, and vision insurance.
Opportunities for career growth and professional development.
A supportive and collaborative team environment.
Qualifications :
Previous experience in dental or medical office scheduling preferred.
Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, or similar).
Strong organizational and time-management skills, with the ability to adapt to changing priorities.
Excellent interpersonal and communication skills.
Flexibility to travel regularly to various practice locations.
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