Demo

Technical Support Manager

Evinex
Lenexa, KS Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 4/28/2025

Job Title

Technical Support Manager

Job Type

  • Full-time
  • Direct Hire
  • Applicants must be legally authorized to work in the US. Visa sponsorship is not available.

Compensation

  • 60,000 - $70,000 / per year
  • Salary is based upon experience.
  • Benefits

  • Monthly health and dental insurance premiums paid after three months
  • Simple IRA plan available with a 3% company match after three months
  • Eligible for two weeks of vacation after six months
  • Free Amazon Prime membership during employment
  • Work Location

  • On Site
  • Lenexa, KS
  • Work Schedule

    40 hours per week

    Travel

    Limited travel to Industry Expo Events and customer locations required

    Company Description

    Evinex is a staffing firm focused on connecting the right people with the right businesses. This is a Direct Hire position for one of our prestigious clients in the communications technology industry.

    Job Summary

    We are seeking a Technical Support Manager with required strong expertise in two-way radio communications to join our client's team. The role involves managing product support, repairs, and new product development. The ideal candidate will work closely with overseas engineers and the dealer network to ensure product quality and customer satisfaction.

    Why Join

    Join a global leader in two-way and data radio products where you can leverage your technical expertise in a dynamic environment. Benefit from a supportive work culture, competitive salary, and comprehensive benefits package.

    Responsibilities and Duties

  • Provide product support to the dealer network via phone and email
  • Repair radios and assist technicians in daily repairs and training
  • Participate in new product development and evaluation
  • Test programming software and product functions, reporting issues to the factory
  • Conduct quality control assessments of inbound shipments
  • Create and assist in writing technical manuals and bulletins
  • Assist with parts procurement for repairs and dealer base
  • Knowledge / Skills / Abilities Required

  • Strong knowledge in two-way radio communications required
  • Experience with DMR, NXDN or Cellular (CDMA) technology is a plus
  • Proficiency in using RF test equipment required
  • Ability to interface with factories and overseas engineers
  • Strong multi-tasking and supervisory skills
  • Attention to detail and pride in workmanship
  • Education / Professional Experience

  • Minimum 2-year degree in electronics technology preferred
  • 7-15 years of experience in a related field
  • Additional Information

  • Applicants must be legally authorized to work in the US. Visa sponsorship is not available.
  • Salary : $60,000 - $70,000

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Technical Support Manager?

    Sign up to receive alerts about other jobs on the Technical Support Manager career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $63,877 - $80,867
    Income Estimation: 
    $72,545 - $94,693
    Income Estimation: 
    $83,086 - $106,052
    Income Estimation: 
    $83,086 - $106,052
    Income Estimation: 
    $83,298 - $131,726
    Income Estimation: 
    $101,020 - $131,637
    Income Estimation: 
    $101,020 - $131,637
    Income Estimation: 
    $95,435 - $126,957
    Income Estimation: 
    $130,171 - $173,458
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Evinex

    Evinex
    Hired Organization Address Charleston, SC Full Time
    Job Title District Manager Job Type Direct Hire - Full-time Employee Applicants must be legally authorized to work in th...
    Evinex
    Hired Organization Address Columbia, SC Full Time
    Job Title District Manager Job Type Direct Hire - Full-time Employee Applicants must be legally authorized to work in th...
    Evinex
    Hired Organization Address Hollywood, FL Full Time
    Job Title Customer Success Specialist (Junior) Job Type Full-time Direct Hire Applicants must be legally authorized to w...
    Evinex
    Hired Organization Address Brecksville, OH Full Time
    Job Title Customer Service Representative Job Type Full-time Direct Hire Applicants must be legally authorized to work i...

    Not the job you're looking for? Here are some other Technical Support Manager jobs in the Lenexa, KS area that may be a better fit.

    Quality Support Services Technician

    TriCom Technical Services, Kansas, KS

    Manager Protection & Controls Engineering

    Advantage Technical, Overland Park, KS

    AI Assistant is available now!

    Feel free to start your new journey!