What are the responsibilities and job description for the Director Front Office position at Evolution Hospitality?
Job Summary
As a Director of Front Office, you would be responsible for directing and administering all Front Desk operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Provides assistance with rooms financial reporting as needed and provides directional support and guidance to the property Guest Loyalty Manager. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities.
Exempt managers must customarily and regularly direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.
Responsibilities
- Directs and administers all Guest Services operations to include but not limited to guest service and registration (check-in / check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls, and overall profitability
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