LAuberge De Sedona Resorts and Spa - Banquets Attendant

The Banquet Attendant is responsible for set-up and clean-up of banquet functions as well as monitoring assigned sections during the events to ensure all patrons are served. This position has varying shifts including nights and weekends.

QUALIFICATIONS:

• Three to six months related experience; or equivalent combination of training and experience
• Requires the ability to read, write, and speak the English language
• Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance
• Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position
• Knowledge of, and ability to, appropriately interpret and follow policies and procedures
• Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
• Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether verbal or written
• Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need

JOB RESPONSIBILITIES:

• Provides guests with the finest quality of service at all times and in a warm and enthusiastic manner
• Vacuums, sweeps, mops, polishes, wipes areas clean before, during and after events
• Ensures that the banquet area is maintained in a clean, organized, and safe condition
• Ensures that at the close of a function and at the end of the workday, all banquet rooms are cleared and securely locked
• Ensures all equipment is stored in the designated area
• Is always present in room and greets guests upon arrival
• Maintains banquet and hotel standards of food, beverage, and quality guest service
• Is available to present menus, answer questions and take food and beverage orders
• Cooks or otherwise prepares food according to recipe
• Assists in food production according to menu and number of persons to be served
• Monitors tables in assigned section ensuring all patrons are served
• Clears and cleans tables; resets counters and tables
• Maintains kitchen and wait station by keeping area tidy and clean and stocks assigned areas at the end of each shift
• Ensures tips are reported properly for tax processing
• Other duties as assigned
• Access to back of house areas of the hotel and sensitive information
• Interact and occasionally have unsupervised contact with guests and/or colleagues
• Access and control to sensitive areas in the hotel premises, including Master Keys and/or guestrooms, and Storage/Liquor Room
• Maintain a high level of trust and responsibility
• Represent the company with certain level of reputation and good character as well as exercise sound judgement

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Our Resort L'Auberge de Sedona is the luxury, four-star resort that our guests seek out. Situated on the banks of Oak Creek in the heart of Sedona’s famed Red Rock country, L’Auberge de Sedona is a place where guests celebrate, connect, heal, and relax. Taking inspiration from the resort’s location on Oak Creek, L'Auberge de Sedona has 62 luxury cottages and 21 lodge-style guest rooms allowing for a “resort within a resort” experience or tranquil seclusion. Guests of our Sedona, AZ luxury resort don’t have to go far to experience what’s recognized as “One of the Top Ten Restaurants in the Southwest” by Condé Nast Traveler at the resort’s on-property restaurants, Cress on Oak Creek and Etch Kitchen & Bar, or experience true rejuvenation at the L’Apothecary Spa. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.