Retail Sales Representative

Company: Evolution Wireless Inc. - Metro by T-Mobile Authorized Retailer

Company Overview:
At Evolution Wireless, an authorized retailer of Metro by T-Mobile, we are redefining the wireless retail experience. We are looking for passionate, driven individuals to join our dynamic team as Retail Sales Associates. We believe in the power of diversity and are committed to fostering an inclusive workplace where everyone has equal opportunities to succeed.

Position Overview:
As a Retail Sales Associate at Evolution Wireless, you will be a key player in connecting customers with the latest in wireless technology. You will serve as a brand ambassador, creating excitement and enthusiasm for our products and services. In this role, you will engage with customers in a fast-paced retail environment, understanding their needs, providing tailored solutions, and delivering exceptional customer service. This role offers a valuable opportunity to build your career, with potential advancement to a Mobile Expert position within our company following successful completion of our comprehensive training program.

Key Responsibilities:

• Customer Engagement: Build strong relationships with customers by understanding their needs and recommending personalized solutions, including devices, service plans, accessories, and IoT products.
• Sales Excellence: Drive sales by effectively balancing customer satisfaction with performance goals. Demonstrate the latest technology through hands-on experiences and digital tools.
• Service Delivery: Provide a seamless customer experience across all channels, whether online, via Customer Care, or in-store. Approach every interaction with integrity, composure, and compassion.
• Continuous Learning: Stay current on wireless innovations and technology. Participate in ongoing training to enhance your skills and knowledge.
• Collaboration: Work closely with team members and T-Mobile partners to resolve customer issues, identify small business leads, and support store initiatives.
• Brand Representation: Act as a brand ambassador for Evolution Wireless, embodying our values and commitment to revolutionizing the wireless industry.

Qualifications:

• A passion for delivering exceptional customer service and a genuine enjoyment of connecting with people.
• A competitive drive to thrive in a fast-paced sales environment.
• Strong collaborative skills with a willingness to share ideas and work as part of a team.
• Ability to balance customer needs with performance targets.
• Preferred: At least 6 months of experience in customer service and/or sales in a retail setting.

What We Offer:

• Competitive base pay with a structured bonus program (weekly and monthly)
• Medical and dental benefits available for both part-time and full-time associates
• Generous paid time-off programs
• Discounts on phone services
• Exciting career growth opportunities within our company

Why Join Evolution Wireless?
This is more than just a job—it’s a chance to be part of a team that is making a significant impact in the wireless industry. At Evolution Wireless, we value each team member's contributions and are committed to your professional development. We are an equal opportunity employer and do not tolerate discrimination or harassment of any kind. Our decisions are made without regard to age, race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, or any other legally protected characteristic.

Ready to make your next career move?
If you’re ready to join a company that values innovation, teamwork, and growth, we encourage you to apply today. Your future in the wireless industry starts here at Evolution Wireless.

Equal Employment Opportunity Statement:
Evolution Wireless is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and making employment decisions based on merit, qualifications, and business needs. We do not tolerate discrimination or harassment in any form.