What are the responsibilities and job description for the IT Specialist - Tech Ops position at Evolution?
Summary
The IT Specialist is responsible for assembling and maintaining inhouse technology equipment and studio assets. This includes installing configuring diagnosing repairing and upgrading all studio hardware software and equipment while ensuring its optimal performance. The person will also troubleshoot problem areas in a timely manner and be able to work alone and in a team environment.
Responsibilities
- Identifies and delivers required hardware and software service levels according to company policies.
- Provides handson assistance to the Technical Operations team as needed and relays IT related advice / recommendations.
- Provides training to the Technical Operations Team and other relevant personnel as determined by Management.
- Become highly familiar with all TechOps related gear components procedures nomenclature systems etc. and remain up to date on relevant new technologies and developments.
- Installs configures tests maintains monitors troubleshoots studio and network hardware peripheral devices scanning devices POE camera equipment and other products and associated end user software and networking software products.
- Performs onsite analysis diagnosis and resolution of hardware / software problems for a variety of studio and network devices.
- Assist in the adaptation and incorporation of A / V hardware into studio environments
- Receives and responds to incoming calls tickets and / or emails regarding hardware problems.
- Documents instances of hardware failure repair installation and removal via ticketing system.
- Replace colleagues during their vacations sick leave and other absences. Replacement takes place during the working time and it is not considered as additional work.
- Be aware of and follow regulations (Gaming Regulations OSHA Compliance Evolution Policies Fire Codes etc..
- Perform other duties as asked by the Local Technical Operations Manager or Technical Operations IT Manager North America which are related to this position
Qualifications :
Additional Information :
Evolution is a marketleading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16000 EVOlutioneers across 30 markets worldwide working in product innovation software development IT solutions game hosting and business support. Evolutions dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated businesstobusiness solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an awardwinning digital powerhouse of entertainment products and services with an everexpanding lineup of product brands : Evolution Live NetEnt Red Tiger Ezugi Big Time Gaming Nolimit City and DigiWheel.
Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).
Evolution USA was established in 2018. More information on Evolution.
For more information visit
All your information will be kept confidential according to EEO guidelines.
Remote Work : Employment Type :
Fulltime
Key Skills
SQL,Active Directory,Information Technology,Access Points,System Software,Database,Infrastructure,Linux,Project Management,Internet,Troubleshoot,PC,Procedures,Setup,hardware
Department / Functional Area : Technical Operations
Experience : years
Vacancy : 1
