What are the responsibilities and job description for the Office Excellence Coordinator position at Evolution?
Company Description
America’s leading online casino provider, Evolution, is expanding its team! While our games come alive with real-time talent and interactions, players from around the world join virtually. Every day, thousands wager real money across a variety of platforms, diving into one of our 50 interactive games.
Since our inception in 2006, Evolution has pioneered the Live Casino Game Industry. We've transformed the gaming landscape by designing and hosting the most-streamed, interactive casino tables and slots globally."
Join Our Fast-Growing Team!
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What We Offer:
- Competitive Compensation
- Benefits Package:
- Medical, Dental, & Vision Insurance
- 401k Match
- Paid Time Off, Sick Time Accruals & Paid EVO Days
- Nationwide Employee Discount Program
- Monthly Bonus System
- Career Growth:
- Career Advancement Opportunities
- Employee Referral Program
- Paid Casino Game Presentation & Technique Training
- Additional Perks:
- Casino License Reimbursement
- Paid Training & Break Time
- Centrally Located Modern Studio Environment with Break Room & Refreshments
Job Description
Summary
The Office Excellence Coordinator is responsible for overseeing the quality of Office Operations Management services and delivery, as well as driving service improvements.
Responsibilities
- Provide office support services to departments within Evolution Gaming.
- Maintains and implements unified policies and procedures for document workflow, different kinds of registers and visitor handling. Makes efforts to optimize process workflows efficiently using technology.
- Collaborate with and supervise cleaning company to ensure cleanliness throughout the facility.
- Check and ensure that coffee, vending machines, and other office equipment are in working condition, arrange technical maintenance as needed.
- Ensure compliance with all company policies, procedures, and guidelines
- Oversee construction projects, furniture inventory, and maintenance
- Maintain the documentation for Office Operations management, so it brings maximum efficiency during the use.
- Maintain the condition of the office and arrange necessary repairs via ticketing system.
- Review and offer the office operations improvement plan for locations that are supported by Office Operations Management.
- Review, Design, maintain and implement policies and procedures for document workflow.
- Develop a system of Office Management KPIs and performance metrics, analyze the trends and the underlying root-causes to adjust department performance – comparing all offices that are supported by Office Operation Management.
- Manage internal communication pages.
- Pre-approve all office-related orders and invoices.
- Is responsible for following and tracking the budgets that are assigned to the projects or tasks for the department. Inform direct manager in advance about the risks of not being in line with budget.
- Perform other duties, as asked by the manager, which is related to this position and meets the qualifications
- Address customer complaints or issues.
- Explore and address long-term internal client needs.
- Work on ad-hoc tasks and projects as necessary.
- Ability to act as a backup for local Office Management team on leave, vacation, and absences.
- Travel to offices that are supported by Office Operation Management if necessary.
Qualifications
- Bachelor’s degree preferred, or equivalent business experience;
- Minimum 3 years of experience in an administrative or operations role in a corporate environment;
- High sense of responsibility;
- The ability to accurately fulfill the direct management orders and work tasks;
- Effective multitasking and time management skills
- Entry level supervisory or team lead experience preferred
- Keen attention to detail
- Ability to work in a fast-paced environment with a proactive approach to daily tasks
- Excellent verbal and written communication skills
- High proficiency in technology and Microsoft applications
Additional Information
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 18,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.
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All your information will be kept confidential according to EEO guidelines.