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Computer Repair Technician II

Evolve Computer
Shelton, CT Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 5/19/2025

About Us:

Evolve Computer is a trusted and established computer repair shop located on Howe Avenue in Shelton, CT. We are dedicated to providing exceptional service and reliable solutions to our valued customers. We foster a positive and supportive work environment where technicians can grow their skills and advance their careers.

Job Description:

We are seeking a skilled and enthusiastic Computer Repair Technician to join our team. In this role, you will be responsible for diagnosing, troubleshooting, and repairing a wide range of computer hardware and software issues for our customers.

Responsibilities:

  • Diagnose and repair hardware and software issues on laptops and desktops.
  • Perform routine maintenance and system updates.
  • Provide excellent customer service and communicate technical information clearly.
  • Document repair processes and maintain accurate records.
  • Troubleshoot and resolve network connectivity issues (if applicable).
  • Provide technical support for business clients, including troubleshooting and resolving hardware and software issues.
  • Maintain a clean and organized work environment.

Preferred Qualifications (These are desirable but not always mandatory):

  • Proven experience in computer repair, troubleshooting, and maintenance.
  • Strong understanding of hardware and software components.
  • Experience with phone and tablet repair.
  • Experience with Apple computers and iOS devices.
  • CompTIA A or other relevant certifications.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • Competitive compensation, commensurate with experience.
  • Opportunity for growth and advancement within the company.
  • A supportive and collaborative work environment.
  • Ongoing training and development opportunities.
  • Paid Time Off & Holiday Pay

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off
  • Referral program

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Supplemental Pay:

  • Bonus opportunities

Application Question(s):

  • Describe your experience with diagnosing and repairing complex hardware and software issues on laptops and desktops. Provide specific examples.
  • Explain your experience with network troubleshooting, including common network protocols and diagnostic tools.
  • Describe a time you had to troubleshoot a particularly difficult technical problem. What steps did you take to resolve it.

Ability to Commute:

  • Shelton, CT 06484 (Required)

Work Location: In person

Salary : $18 - $23

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