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Mental Health Billing Specialist Denials, Credentialing, & Insurance

EVOLVE MANAGED CARE SOLUTIONS
Augusta, GA Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 5/22/2025

Job Description

Job Description

About Us :

Evolve is a trusted psychiatric and behavioral health service provider committed to delivering high-quality mental health care to our patients. We are seeking an experienced Mental Health Billing Specialist with expertise in denials management, insurance credentialing, verification , and experience with eClinical Works . This role is essential to ensuring the financial success of our practice and the accessibility of care for our patients.

Position Overview :

The Mental Health Billing Specialist will be responsible for managing claim denials, appeals, insurance credentialing, and verification processes . The ideal candidate has a strong background in medical billing within a behavioral health setting, excellent problem-solving skills, and a deep understanding of HCA Clinical Works .

Key Responsibilities :

Billing & Denials Management :

  • Review, analyze, and resolve denied or underpaid claims in a timely manner.
  • Prepare and submit appeals for denied claims, ensuring compliance with payer guidelines.
  • Track and follow up on outstanding claims, correcting errors to secure payment.
  • Work closely with insurance companies to identify trends in denials and implement corrective actions.

Insurance Credentialing & Verification :

  • Manage provider credentialing and re-credentialing processes with Medicaid, Medicare, and commercial payers.
  • Ensure all provider credentials are up to date and compliant with insurance company requirements.
  • Conduct insurance verification for new and existing patients, confirming benefits, eligibility, and coverage details.
  • Maintain detailed records of provider contracts, enrollment status, and credentialing applications.
  • General Billing & Compliance :

  • Utilize HCA Clinical Works for billing, claims processing, and account reconciliation.
  • Maintain compliance with HIPAA, payer policies, and industry regulations.
  • Assist with patient billing inquiries and develop payment plans as needed.
  • Generate reports on claim status, denials, credentialing progress, and revenue cycle trends.
  • Qualifications & Experience :

  • Minimum 2-3 years of experience in medical billing, with a focus on mental health or behavioral health services .
  • Proven experience in denials management, appeals, and insurance follow-up .
  • Strong understanding of insurance credentialing, provider enrollment, and payer requirements .
  • Proficiency in HCA Clinical Works and other electronic billing systems.
  • Familiarity with Medicaid, Medicare, and commercial insurance payers .
  • Knowledge of CPT codes, ICD-10 coding, and mental health billing regulations .
  • Ability to analyze denial trends and implement solutions to optimize revenue.
  • Excellent problem-solving, communication, and organizational skills.
  • Preferred Qualifications :

  • Certification in Medical Billing & Coding (CPC, CPB, or similar) is a plus.
  • Experience working in a psychiatric or behavioral health practice .
  • Knowledge of prior authorization processes for mental health services.
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