What are the responsibilities and job description for the Front Desk Guest Services Representative position at EVOLVE MD Modern Med Spa?
About Us:
Evolve MD The Modern Med Spa is the leading boutique med spa in Port Orange, specializing in innovative solutions for aesthetic wellness. We are dedicated to providing exceptional patient experiences through advanced technologies and regenerative medicine.
Position Overview:
As the Front Desk Guest Services Representative, you will be the first point of contact for our patients, responsible for creating a warm and welcoming atmosphere. Your role will involve managing front desk operations, providing outstanding customer service, and assisting with administrative tasks, as well as engaging on social media and supporting promotional sales.
Key Responsibilities:
- Greet patients and provide high-quality service.
- Manage appointment scheduling and confirmations.
- Assist with check-in/out processes and maintain accurate patient records.
- Engage with patients on social media to promote services and products.
- Identify and resolve patient issues proactively.
- Collaborate with staff to ensure smooth operations.
You Must Be:
- Friendly, approachable, and patient-centered.
- An excellent communicator with strong organizational skills.
- Sales-oriented with attention to detail.
- A proactive problem solver and multi-tasker.
- Adaptable and resilient in a fast-paced environment.
- Social media savvy and empathetic, fostering trust.
- Passionate about skincare and health.
Qualifications:
- High school diploma or equivalent; associate degree preferred.
- Experience in guest services or healthcare administrative roles is a plus.
- Proficient in office software and equipment.
- Strong ability to thrive in a dynamic, collaborative environment.
What We Offer:
- Competitive salary with performance incentives.
- Amazing Employee discounts.
- Opportunities for professional growth and development.
- A friendly work environment focused on teamwork.
Job Types: Full-time, Part-time
Pay: $15.00 - $19.00 per hour
Benefits:
- Employee discount
- Professional development assistance
Schedule:
- Holidays
- Monday to Friday
- Weekends as needed
Experience:
- Medical receptionist: 1 year (Preferred)
Ability to Commute:
- Port Orange, FL 32127 (Required)
Ability to Relocate:
- Port Orange, FL 32127: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $19