Parts Manager

RATE OF PAY WILL COMMENSURATE WITH EXPERIENCE.

Summary: Plans, directs, coordinates, and controls activities of the Parts Department operations in addition to working with other departments of the Dealership to best serve the parts needs of customers by performing the following duties personally or through subordinate supervisors.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Responsible for the day-to-day supervision of employees in the Parts Department.
• Establishes departmental policies and procedures for the Parts Department.
• Conveys company policies to workers and enforces safety regulations.
• Ensures full utilization of the automated inventory control system.
• Generates sales and enhances gross profits by establishing realistic sales objectives.
• Merchandises effectively and within budget.
• Ensures customer satisfaction by maintaining an efficient level of service.
• Controls cost by ensuring the company receives full value for the time invested and materials purchased.
• Controls the investment in inventory according to turn rate and level of obsolescence and the goals set annually in the company’s financial plan.
• Utilizes sound security measures in the areas of purchasing, shipping, receiving and facilities.
• Develops and implements a theft prevention program.
• Develops and maintains an emergency replacement plan for non-management employees.
• Develops and maintains an emergency replacement plan and succession plan for the Parts Manager position.
• Reviews employee wages annually with the Store Manager.
• Creates and implements development plans for employees who have an interest in advancement within the organization.
• Obtains competitive bids and purchases supplies only when necessary.
• Encourages aggressive selling by all Parts Department employees.
• Provides backup support to Parts Counter or Parts Manager, when needed.

Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative work solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
• Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
• Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
• Team Work - Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building and positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.
• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates’ activities; makes self available to staff; provides regular performance feedback; develops subordinates’ skills and encourages growth; solicits and applies customer feedback (internal and external); Improves processes, products and services; continually works to improve supervisory skills.
• Business Acumen - Understand business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
• Cost Consciousness - Works with approved budget; develops and implements cost-saving measures; contributes to profits and revenue; conserves organizational resources.
• Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
• Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

Language Ability:
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Internet Explorer or an equivalent, Keystone Industry Software, Microsoft Excel and Microsoft Word.

Certificates and Licenses:
Must have a valid Texas Drivers’ License and a clear driving record.

Supervisory Responsibilities:
Manages one subordinate supervisor who supervises one employee in the Parts Department. Responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises two non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to work in high, precarious places.

The employee is occasionally exposed to work near moving mechanical parts; fumes or airborne particles; outdoor weather conditions; extreme heat (non-weather); risk of electrical shock and vibration. The noise level in the work environment is usually moderate.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit; climb or balance.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Prescription drug insurance
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Customer Service: 2 years (Required)

License/Certification:

• Driver License with clear record (Required)

Ability to Relocate:

• Rosenberg, TX 77471: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000 - $70,000