What are the responsibilities and job description for the Benefits Specialist position at Exact Medicare?
About Exact Medicare
Company Overview
Exact Medicare was founded with a clear vision: to simplify the complex world of Medicare for retirees and provide them with the confidence they need to make informed healthcare decisions. What started as a humble operation with a deep understanding of the challenges retirees face—endless mail, confusing options, and relentless calls—has since grown into something truly special. Today, we’re proud to be recognized as the fastest growing Medicare brokerage firm in America. We’ve expanded nationwide, bringing together some of the most trusted agencies in the country. Hundreds of independent licensed sales agents have joined our ranks, and we’ve attracted world-class talent to our corporate team. As we’ve come together and joined forces on this amazing journey, we’re all empowered by our core values, which drive everything we do.
Our Core Values
- Extreme Ownership: We take ownership of our actions and responsibilities, delivering the best possible results for our clients.
- Above Reproach: We uphold the highest standards of integrity and ethics in all interactions and decisions.
- Culture of Candor: We foster a culture of open and honest communication, valuing ideas and feedback to continuously improve.
- Atomic Growth: We are committed to continuous personal and organizational growth to better serve our clients and community.
Position Overview
The Benefits Specialist will play a pivotal role in supporting employees and clients by administering and managing employee benefits programs, ensuring compliance with regulations, and providing excellent service to address benefits-related inquiries. This position requires a strong understanding of benefits administration, exceptional organizational skills, and the ability to communicate effectively with employees and external stakeholders.
Job Duties
- Administer and manage benefits programs, including health insurance, retirement plans, wellness initiatives, and other employee offerings.
- Assist employees with benefit enrollment, changes, and claims resolution.
- Serve as the primary contact for benefits-related inquiries, ensuring timely and accurate responses.
- Conduct regular audits to ensure compliance with legal requirements and company policies.
- Educate employees about their benefits options through training sessions, webinars, and informational materials.
- Collaborate with insurance carriers, brokers, and vendors to maintain effective relationships and resolve issues.
- Stay current with federal and state regulations, including ACA, COBRA, HIPAA, and ERISA, to ensure compliance.
- Prepare and distribute benefits communication materials, such as plan summaries and enrollment guides.
- Support the annual benefits renewal and open enrollment processes.
- Analyze and report on benefits utilization and recommend improvements to enhance employee satisfaction and cost efficiency.
Minimum Qualifications
- 2 years of experience in benefits administration or a related HR role
- Experience leading an Open Enrollment process for internal associates
- Knowledge of federal and state regulations related to benefits, such as ACA, COBRA, and HIPAA.
- Proficiency in HRIS systems and Microsoft Office Suite.
- High level of attention to detail and accuracy in data management.
- Strong organizational skills with the ability to manage multiple tasks and deadlines.
- Excellent communication and interpersonal skills to interact with employees at all levels.
- Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred but not required.
- Human Resources certification (e.g., SHRM-CP, PHR) is preferred but not required.
