Tech Project Manager

About Exact Medicare

Company Overview

Exact Medicare was founded with a clear vision: to simplify the complex world of Medicare for retirees and provide them with the confidence they need to make informed healthcare decisions. What started as a humble operation with a deep understanding of the challenges retirees face—endless mail, confusing options, and relentless calls—has since grown into something truly special. Today, we’re proud to be recognized as the fastest growing Medicare brokerage firm in America. We’ve expanded nationwide, bringing together some of the most trusted agencies in the country. Hundreds of independent licensed sales agents have joined our ranks, and we’ve attracted world-class talent to our corporate team. As we’ve come together and joined forces on this amazing journey, we’re all empowered by our core values, which drive everything we do.

Our Core Values

• Extreme Ownership: We take ownership of our actions and responsibilities, delivering the best possible results for our clients.
• Above Reproach: We uphold the highest standards of integrity and ethics in all interactions and decisions.
• Culture of Candor: We foster a culture of open and honest communication, valuing ideas and feedback to continuously improve.
• Atomic Growth: We are committed to continuous personal and organizational growth to better serve our clients and community.

Qualifications

• 
  Educational Background: Bachelor’s degree/Bootcamp/associate degree in information technology, Computer Science, or a related field. Alternatively, 2 years of experience in the technology field.
• Compliance Knowledge: Understanding of HIPAA laws and other relevant compliance requirements.
• Technical Skills: Familiarity with IT infrastructure, workflows, and process optimization. End-to-end development and implementation. Experience with Azure Portal and MS Intune. Knowledge of relational and non-relational databases, API connections, and automated procedures. Experience with CRM systems (Salesforce, GoHighLevel) is a plus.
• Certifications : CAPM or PMP certification is a plus.
• Methodologies: Knowledge of Agile methodologies and scheduling.
• Communication Skills: Excellent verbal and written communication skills. Proficiency in stakeholder communication and management. Strong requirement gathering and risk management skills. Experience in third-party vendor management.
• Leadership: Empathetic leadership qualities. Client-focused with an extreme ownership approach.
• Problem-Solving: Strong analytical and problem-solving abilities. Ability to work independently. Capability to collaborate with cross-functional teams.
• Project Management Tools: Proficiency in project management software (Monday.com, Zen-Desk, ClickUp, MS Project, SharePoint).

Responsibilities

• 
  Project Planning and Execution: Develop comprehensive project plans that align with organizational goals and objectives. Oversee end-to-end project development and implementation, ensuring timely delivery and adherence to budget constraints.
• Compliance Management: Ensure all projects comply with HIPAA laws and other relevant compliance requirements. Conduct regular audits and assessments to maintain compliance standards.
• Technical Oversight: Manage IT infrastructure, workflows, and process optimization. Utilize Azure Portal, MS Intune, and other relevant tools to support project needs. Oversee the integration of relational and non-relational databases, API connections, and automated procedures.
• Agile Methodologies: Implement Agile methodologies to enhance project scheduling and delivery. Facilitate Agile ceremonies such as daily stand-ups, sprint planning, and retrospectives.
• Communication and Stakeholder Management: Maintain excellent verbal and written communication with all stakeholders. Gather requirements, manage risks, and ensure clear communication channels. Handle third-party vendor management effectively.
• Leadership and Team Management: Exhibit empathetic leadership qualities, fostering a client-focused and ownership-driven team culture. Mentor and guide team members, promoting collaboration and independent problem-solving.
• Problem-Solving and Decision-Making: Apply strong analytical and problem-solving skills to address project challenges. Make informed decisions independently and collaboratively with cross-functional teams.
• Project Management Tools: Utilize project management software (Monday.com, Zen-Desk, ClickUp, MS Project, SharePoint) to track project progress, manage tasks, and ensure transparency.