What are the responsibilities and job description for the Healthcare System Advocate position at Exact Sciences Careers?
Exact Sciences Careers: Job Description
About Us
At Exact Sciences, we're committed to changing lives by providing earlier, smarter answers to cancer detection and treatment guidance. Our team is united by a shared mission to eradicate the disease and alleviate suffering.
Job Summary
We seek an exceptional individual to fill the role of Screening Sales Specialist, focusing on driving product growth of Cologuard in medical practices within assigned geographies. This position requires a front-line champion in the fight against cancer, who can establish the importance of Colorectal Cancer screening.
Responsibilities
- Analyze healthcare ecosystems: Generate deep insights into local healthcare landscapes to identify opportunities for enhancing system care and delivering improved patient outcomes through integration of Exact Science's solutions.
- Treatment journey analysis: Analyze the treatment journey across local systems of care to pinpoint account opportunities working with HCPs to improve clinical decision-making and deliver better patient and population health outcomes in the context of EXAS current and future pipelines.
- Relationship building: Build relationships within accounts to gain insight into unmet needs, including those of clinical stakeholders and administrators, capturing information on customer interactions using the Customer Relationship Management (CRM) database.
- Data-driven decisions: Synthesize data from various sources to understand evolving care systems, leveraging tools like Engage (CRM), Excel, Tableau, and research to make informed decisions on account potential and opportunities.
- Business planning: Develop and implement business and account plans to increase visibility and awareness of Company products, maximizing opportunities and sales growth.
- Account management: Create business and account plans based on opportunities to drive acceptance of Cologuard and other Exact Sciences solutions to enhance clinical decision-making and effectiveness of system care.
- Customer engagement: Lead implementation of these plans to devise and implement customer-specific pre-and post-call engagement approaches addressing customer needs in collaboration with internal stakeholders.
- Patient education: Inform, educate, and enable target physician groups about Exact Sciences products and value propositions to equip them to make informed decisions about treatment choices and patient resources.
- Proactive business growth: Drive business growth by focusing on high-potential customers and proactively connecting to uncover unmet needs and opportunities.
- Feedback and continuous improvement: Seek regular feedback from customers about their experience, service satisfaction, and perceived value of working with Exact Sciences.
- Team leadership: Lead successful implementation of account plans through collaboration and coordination with key internal stakeholders to develop and execute strategies, enhance customer satisfaction, and improve patient outcomes.
- Execution and communication: Ensure execution of targeted tactics to deliver business goals in coordination and orchestration with internal cross-functional stakeholders.
- Mission alignment: Communicate clear and compelling descriptions of customer needs and opportunities to internal stakeholders to mobilize resources and shape solutions addressing current and future customer needs.
- Professional standards: Ensure that the team conducts business to the highest ethical and professional standards, consistent with Exact Sciences guidelines and policies and regulatory requirements.
- Personal attributes: Possess strong verbal and written communication skills, confident, professional, and creditable presence, and excellent interpersonal, time management, and organizational skills.