What are the responsibilities and job description for the Outside Sales, Erosion position at Exact Stormwater Management LL?
Client Relationship Manager
Are you looking for a position where you can make an impact within an organization and on the environment? Are you a team player who has a positive impact on others? Do you enjoy working with people and building relationships? If this sounds like you, then we have the role and the company for you! Exact Stormwater Management is a founder-led, growing company with a critical mission. We protect the environment and our waterways by providing erosion control and specialty installation of engineered product solutions, underground stormwater detention systems, and geomembrane liners. Headquartered in Midlothian, Virginia and focused on the Southeast, we make an impact throughout the United States.
Role and Responsibilities
The Client Relationship Manager actively supports the growth of the company’s Stormwater Installation and Erosion Control Divisions. Our ideal candidate understands how site contractors work, what they need, and how to deliver on it. They have a strong understanding of the sales process, excelling at both verbal and written communication, building relationships, and what it takes to execute quality work. The Client Relationship Manager seeks to develop and expand client connections beginning with project pricing through successful project execution.
More specifically, the Client Relationship Manager will:
Seek and follow-up on new opportunities by reviewing internal and external business leads
Meet with existing and prospective clients on a regular basis
Actively listen to clients, identify their problem(s) and present solutions, provide clear communication between client and project team
Convert prospects and job leads into new customers and new sales
In coordination with Exact’s Project Managers and Operations team, prepare and submit estimates and proposals
Manage the sales cycle from pricing through project handoff to the Operations team, including continual check-ins with client and Operations team throughout the project
Possess organizational skills sufficient to follow projects through the sales cycle
Understand and help improve pricing and customer service while ensuring high-quality
installations and profitability expectations
Educate and develop client relationships by conducting outreach such as lunch & learns, site/office visits, as well as participation in trade shows, hard hat tours and other local business functions
Passion for the business, with a strong personal and professional interest in solving our clients’ problems
Highly responsive and able to work in a fast-paced environment
Excellent communication skills, both written and verbal
A go-getter with strong leadership, organizational skills, and sales capabilities
Proficient in Microsoft Office Suite
Valid driver’s license and positive driving record
Preferred Qualifications
Bachelor’s degree or equivalent experience in customer service, account management, and/or sales/estimating in the construction industry
Ability to read plans and perform simple take-off’s
Experience in erosion control (hydroseeding, silt fence installation, tree protection etc..); underground detention installation, liner and containment installation; and/or engineered product solutions (HydroTurf, Flexamat and more)
Experience of CRMs such as Zoho and/or service platforms such as ServiceFusion
Benefits
Company Vehicle
Health, Dental, and Vision Insurance
Paid Vacation and Holidays
Incentive Package with Base salary
Job Type: Full-time
Fields of Expertise
EROSION & SEDIMENT CONTROL
- SILT FENCE
- SUPER SILT FENCE
- HYDROSEEDING
- EROSION BLANKETS (TEMPORARY & PERMANENT)
SPECIALTY INSTALLATIONS
- GEOMEMBRANE / LINER
- UNDERGROUND DETENTION
- PERMEABLE PAVEMENT
- GREEN INFRASTRUCTURE
- BIORETENTION
