What are the responsibilities and job description for the Post-Market Complaint Data Analyst position at Exactech?
Department: Quality
Location: Gainesville, FL
As a Medical Device Post-Market Complaint Data Analyst, you will play a crucial role in ensuring the safety and efficacy of our medical devices by analyzing and managing post-market complaint data. You will work closely with cross-functional teams, providing complete and accurate post-market complaint data to meet business needs and requirements.
Key Responsibilities
- Collect, analyze, and manage post-market complaint data related to medical products.
- Collaborate with cross-functional teams, including Quality Assurance, Regulatory Affairs, and Product Development, to ensure post-market complaint data needs and requirements are met.
- Prepare detailed reports and presentations on complaint data analysis for internal and external stakeholders.
- Ensure compliance with regulatory requirements and industry standards.
- Participate in complaint trending activities.
- Participate in root cause analysis and corrective actions.
- Maintain accurate and up-to-date data concerning all complaint investigations and resolutions.
Education:
- Bachelor's degree in a related field (e.g., Biomedical Engineering, Life Sciences, Data Science).
- Minimum of 2 years of experience in data analysis within the medical device, pharmaceutical, or biotech industries.
- Minimum of 2 years of experience in post-market complaint handling, investigation, and/or analysis.
- Strong analytical skills with the ability to interpret complex data sets.
- Proficiency in data analysis tools and software (e.g., Excel, SAS, R, Python).
- Excellent communication and presentation skills.
- Detail-oriented with strong organizational skills.
- Knowledge of regulatory requirements (e.g., FDA 21 CFR, ISO 13485).
